What gets scheduled gets done

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My “read/review” backlog of articles, websites, videos, ebooks, pdfs, et. al., has gotten out of hand. Too many items. I’ll never get caught up.

I think that’s okay. Maybe what’s important floats to the top of my subconscious and gets my attention and everything else is merely digital compost.

And yet, I’m plagued by FOMO–Fear Of Missing Out. That nagging feeling that I’m missing something important. So, rather than going through “the stacks” whenever I “find the time,” or “I feel like it” I’m going to schedule the time to do it.

Because what gets scheduled gets done.

As I said yesterday, you can get a lot done in a few minutes a day if you do it every day.

Hold on. Be right back. Okay, I did it. I scheduled a 15-minute recurring “appointment” on my calendar, weekdays at 4 pm (when my energy is lower) to catch up on my reading and reviewing.

We’ll see how it goes.

I might wind up changing the start time. I might cut the appointment to 10 minutes or extend it to 20. I might have to add a nap to my schedule.

Stress-free billing: click here

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The tyranny of the urgent

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What’s the most important thing in your professional life that you’re not doing? Or doing enough?

Something that can take your practice to a much higher level. Help you accomplish a major goal or change your life in a significant way.

Whatever it is, you’re probably not doing it because while it’s important, it’s not urgent and your day is filled with urgent matters that get first call.

Deadlines, due dates, promises made to clients that have to get done on time. Or problems that need to be addressed today, lest they lead to even bigger problems tomorrow.

There are many things you can do to “find more time” for important work but in my experience, nothing more effective than blocking out time for it on your calendar.

How much time? Probably not as much as you think.

You can make appreciable progress on a project if you work on it for as little as five or ten minutes a day. The key is to do it every day.

Pick a number of minutes. I suggest 15. If that’s too much, start with ten.

Schedule time on your calendar for that project, five days a week. If possible, make this your first task of the day. Get it done before you start your other work when your energy is highest and distractions and interruptions are likely to be fewer.

Get it done first and then no matter what else happens that day, your day will have been fruitful.

Make it a habit. A part of your daily ritual. Try it for two months and see what happens. I think you’ll like what happens.

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Want to see me take the hot pepper challenge?

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My wife showed me a video of a guy taking the hot pepper challenge. Seeing if he can ingest some of the hottest peppers in the world. The kind that burn your guts and makes you feel like you’re dying. The kind that sometimes leads to a trip to the emergency room.

It turns out there are a lot of people taking this challenge, including people like Kelly Clarkson.

So, what do you think? Would you like to see me do a video taking the hot pepper challenge? Watch me puke my guts out and regret the day I was born?

Thanks for asking but, uh, nope. Not me. Not in a million years.

Anyway, it appears that the hot pepper challenge is trending and we can leverage that trend without ever having to participate in it.

Lawyers can write, post, tweet, link, share, etc., about potential liability for manufacturing and selling products that can send a customer to the hospital. Or getting a friend to take a dare.

But you can leverage this trend (and just about any other) without talking about legal issues.

Mention the trend on social media. Offer your opinion. Link to a video or article. Put keywords in your posts so you’ll get picked up by search engines.

A few years ago, I wrote a post that featured Steve Jobs in the title. I think it was shortly after he died and everyone was talking about him, praising his accomplishments, and so on. His name was trending big time. Not surprisingly, my post (with his name in the title) got more traffic than anything I’d ever posted before.

What was the post about? I don’t remember and it doesn’t matter. His name was trending and a lot of folks came to my site to read what I had written.

Obviously, trends don’t last. They come and then they are gone. But while trends don’t last, some of the people who subscribe, follow and connect with you do.

Earning more without working more: not a trend

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Have I got a deal for you!

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It’s Memorial Day weekend and everybody and his brother is having a sale. Everyone except lawyers. But that doesn’t mean we have to miss out on all the fun.

Do you have any clients or business contacts who are having a sale? Why not email your other clients and contacts and tell them about it.

Wait. Maybe your business clients are willing to offer a little extra to people who mention your name.

How ’bout them apples.

Your clients will appreciate you for tipping them off (and arranging the extra discount). Your business clients will appreciate you for sending business their way.

Could it get any easier?

What’s that? You don’t have any (or many) business clients or contacts who are having a sale?

No problem. Go knock on some doors.

Talk to some local business owners and ask them if they’re planning to (or willing to) put anything on sale. Tell them you’re sending an email to all your clients and you’d be happy to mention them.

Hold on. You’re not done. Ask if they know other merchants (businesses, professionals, etc.) you might talk to. Betcha they do.

This is a simple way to meet and introduce yourself to business owners, get on their radar and in their good graces.

Who knows, they might mention you in their newsletter. Or let you put some brochures on their counter or in their waiting room. Or send you some referrals. Because no other lawyers in town are promoting their business.

Leverage is a wonderful thing

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Why are you making it so complicated?

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Lean. Simple. Efficient. That’s how I want things to work in my life. I’m sure you do, too. Because not only does this often bring us better results, it takes less time and puts less stress on our systems.

So why do we make things so complicated?

In our writing. In our task management. In our presentations, conversations, marketing, management, relationships, methods, and everything else.

Why do we add unnecessary elements? Why do we change things that are working? Why don’t we adapt things that are clearly better?

Habit? Always done it this way. Don’t see a pressing need to change.

Pride? Look at how busy I am. Look at how complicated and important my work is.

Laziness? I can’t be bothered with that nonsense.

Fear? What if I make a mistake?

All of the above?

But it’s important and we have to do it.

Admit that simple is usually better and make it a priority.

Look at all of the steps and all of the resources and ask:

  • Is this necessary? Could I do without it?
  • Is there a better way to do this?
  • Can this be done more quickly? Less expensively?
  • Can I re-use or re-purpose something I used before?
  • Can I consolidate this step with others?
  • Can I delegate this to someone else?
  • Can I do the same thing with only one tool?

Piece by piece, pare down your world. Fewer methods. Fewer steps. Fewer tools. Fewer people.

If you’re not sure about something, remove it. You probably won’t miss it. If you do, you can add it back.

Start with something small. Clean out a drawer, edit a form letter, or unsubscribe from a few emails. Once you get started, if you’re like me (and you are) you’ll want to do more.

Make it a part of your weekly review. Challenge yourself to make your life as simple, uncluttered, and efficient as possible.  Because in doing so, you’ll earn more, work less, and make room in your life for the things that matter most.

A simple way to get more referrals from other lawyers

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Online or off?

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The question is, should I build my practice on the Internet or offline?

The answer, of course, is “yes”.

Do both. Each offers advantages over the other.

Offline, you get to talk to people face to face or on the phone. You can meet with them, eat with them, play golf with them, and build relationships with them.

Online, you can find people who never show up at events, learn something about them, and help them (or solicit their help) before you speak to them. But it takes some skill and some time to find people on social media, et. al., and engage them.

In the “real world,” all you need to do is show up at an event and introduce yourself to anyone who walks by.

Offline, when you speak to a group, you get introduced by a host who sings your praises and helps the audience see you as a superstar (okay, trusted advisor). You get to meet and shake hands with people, hand out cards, get theirs, and invite them to ask you questions. You can do some of that online, but not as effectively.

An email newsletter costs pennies. You can send two paragraphs once a week or once a day and keep your name in front of prospects until they’re ready to hire you or send you business.

An offline newsletter is comparatively expensive and time-consuming to produce. To justify that expense, you’ll want to wait until you have enough to say to fill several pages. People who don’t hear from you often tend to forget about you and hire someone else, especially when they’re in trouble or ready to do something about their legal situation.

Email gets lost and/or is easily ignored. Regular mail subscribers are more apt to receive and read your paper missive.

So yeah, online and offline are different. Do both.

You can get referrals online, over the phone, and in person. Here’s how

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Prioritizing your todo list

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Look at your todo list(s). Too much to do, right? Where do you start? You start by prioritizing your list, so you can focus on what matters most.

There are lots of ways to do this but here’s a good place to start:

Next to each task, write down why you’re doing it.

Is it something you have to do to deliver work product or results to a client? Are you doing it because harsh penalties will result if you miss a deadline? Are you doing it because it is a key step towards achieving an important goal?

Whatever it is, verbalize it (mentally) and write it down.

In thinking about each task, you may discover that you’re doing some things out of habit but that those things don’t contribute much to your growth. You can safely eliminate them, defer them, or delegate them to others.

You may discover that you doing certain tasks in a perfunctory manner, not really giving them the attention they deserve. As you realize this, you’ll be prompted to allocate more time or resources.

When you know why you’re doing something, you’ll be better able to manage your priorities. The next time you look at your list and the “reasons why” look back at you, you’ll find yourself being more intentional about your choices and more effective in your results.

Why did I write this? To remind you that there are referrals waiting to be had and encourage you to let me help you get them.

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If it’s free, it’s me!

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This weekend I went to a free “shredding” event in our neighborhood. I brought three file boxes of old tax and financial files and had them torn limb-from-limb by a monster truck.

Quick, easy, and free.

In addition to shredding, you could drop off old electronic devices for safe disposal.

The event was sponsored by a local real estate agent, husband and wife team. They set up a barbecue and served hot dogs and bratwursts (I had two) and said hello to the people in line.

What’s the point? No, not that I only ate two brats, although that is remarkable. The point is that this was a simple and inexpensive promotion, so simple, even a lawyer could do it.

And shredding old documents is a natural promotion for a lawyer, no matter what your practice area.

I’m guessing it cost them a few hundred dollars to pay for the shredding company to send a truck for three hours and a couple hundred for dogs and cookies and drinks. It wouldn’t surprise me to learn that they got the electronic pick-up truck at no cost because the raw materials can be profitably recycled.

It looked like their “team” was there, helping out, so no labor costs. The city promoted it in their newsletters and website. The real estate brokers put up signs directing traffic to the event.

What did the brokers get out of it? Maybe a few people asking to talk to them about selling their home. And some goodwill and name recognition.

But I’ll tell you one thing they didn’t get. They didn’t get any propaganda (brochures, etc.) or notepads or pens into the hands of the folks. Which surprised me. I would have given everyone something, anything, with my name and contact information on it, along with an offer, e.g., free appraisal, free “get your home ready to sell” booklet, etc.

Anyway, summer is coming and it’s a good time to fire up the bar-b-que and hold your own event. Let me know when and where and what you’re cooking.

Marketing is easier when you know The Formula

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Lean and simple or cluttered and powerful

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We’re told that it’s important to use the right tool for every job. It’s more efficient and we’ll get better outcomes.

But what about the overhead?

It takes time to learn each tool, keep up with the updates, and move information from one tool to another. And what about the visual clutter?

When we continually add tools and equipment, methods and workflows, we risk winding up with Fibber McGee’s closet. And let’s face it, we won’t use most of those tools or methods long term, or we’ll use them so sparingly it’s not worth keeping them around.

What if instead of seeking the best tool for every job we pared things down to just a few? What if instead of a quest for the perfect system we substitute something simpler and good enough?

It’s a different mindset. Minimalism, I suppose. But it appeals to me on both esthetic and practical levels. I also like a good challenge.

One thing I’m doing right now is cutting the number of tags I use in my task management system. Fewer tags require fewer decisions, less maintenance, and a cleaner look and “feel”.

All of this might mean some compromises. For example, fewer tags might mean it takes longer to find things.

Is the tradeoff worth it?

I’m doing my best to find out.

A simple way to get more traffic and more referrals

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Marketing defined

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I found it on Flakebook. A one-sentence statement that sums up the essence of marketing (selling, advertising, presenting, arguing a motion, summation, convincing your kids to do their homework, etc.)

It said: “When pitching, answer “Why” a lot.”

Yep. That’s it.

Tell people why they need a lawyer. Tell them why they should choose you instead of anyone else. Tell them why they can trust you.

Tell them why they should sign up for your newsletter, come to your event, or read your latest post.

What is good. How can help. But unless you tell them why, that is, spell out the benefits they get for doing what you’re asking them to do, the rest doesn’t matter.

(Note, telling your kids, “Because I said so” isn’t a good option. Just saying.)

Why is telling them why so important?

Because it’s not always obvious. Or because they may not believe it. Or because they knew it but forgot.

Tell them why because they may be in denial about their situation or because they’re not (yet) in enough pain.

Tell them why so they will spend the money, provide you with their email, or show up at your event and get the benefits (protection, results, information) they need.

That’s why.

This will help you get more clients and increase your income

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