Fake productivity

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We all do it. Scroll through websites and call it research, update our task management system and call it productivity, try different apps and tell ourselves we’ll find one that’s better or faster than what we already use. 

We’re not actually being productive, we’re having fun and distracting ourselves from our daily burdens. And there’s nothing wrong with that. Sometimes, all that playing and tinkering leads to ideas and improvements. 

Go ahead, ask me how many task management and notes apps I’ve tried before landing on my current favs. 

Don’t ask.

Fake productivity is okay. Unless we overdo it, or do it instead of doing things we really need to do. 

I’m not talking about our regular work. We usually get that done, because we have to. Clients are waiting, deadlines are looming, and we do what we have to do. 

I’m talking about the things we don’t have to do, but should. Big things that help us take our practice or career to the next level. 

Otherwise known as “deep work”. 

Deep work requires a lot of thinking, concentration, and hard work. We know we should do it but, too often, we can’t find the time or energy.

Marketing often falls into that category, unfortunately. Planning a series of seminars, writing a book, starting a blog or channel, for example, takes a lot of time and creative energy and are especially difficult when we try doing them at the end of a busy day, or on Saturday after a busy week.

Most advocates of deep work tell you to block out an hour or two each day, ideally in the morning when you (arguably) have the most energy.

Most professionals can’t do that. They have too much else to do. 

There is a compromise. Instead of scheduling an hour or two every day, schedule an hour or two every week. 

Chose a day. Choose a time. Put it on your calendar, and… do it. 

You can accomplish a lot in one hour. Especially when you make it a habit. When you do anything regularly, your subconscious mind continues to work on the subject during the rest of the week while you’re doing other things.

You have other options. Instead of an hour or two each week, you might schedule a half-day every other week. Or a full day once a month. 

Choose something, put it on your calendar, and… do it. 

Because doing nothing isn’t an option.

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Can you ever stop marketing?

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I’ve talked to lawyers who no longer do any marketing. They say they don’t need to—they get all their work from existing clients, through referrals, and based on their reputation in their community or niche. They’ve “put in their dues” and are now enjoying the fruits of the hard work they did at the beginning of their career.

Or they are so busy with work, they need to focus on that and no longer have time for marketing. 

How about you?

Since you’re reading this, I’m going to assume you (still) do (some) marketing. You may have changed what you do, or how much you do, but your marketing is still an important part of your business. The question is, can you see yourself ever slowing down or stopping?

Here are my thoughts:

  • You might want to (or need to) continue marketing, or do more of it, to get to “the next level”. No matter how successful you are, there’s always the next level.
  • You might want to expand your marketing to get big enough to justify hiring a team to do most of it. Or, if you already have a team, to hire someone to supervise them. 
  • If you get a large percentage of business through advertising, it’s profitable and doesn’t take a lot of your time or energy, you should do more of it. Look for ways to expand into other markets, and ways to increase your ad “buys”.
  • If you advertise, but it’s not as profitable as you think it could be, talk to some experts. A few simple changes might make an enormous difference.
  • Consider new marketing strategies. You might find some are easier, less time consuming, or more profitable. Writing a newsletter, for example, takes less time than networking.
  • Do more of the marketing you enjoy, less of the marketing you don’t. If you like what you’re doing, you won’t have to force yourself to do it and you’ll get better and faster.
  • Consider that what’s working today may not work tomorrow. Keep your options open and continually experiment.
  • Never make the mistake of thinking you need to do everything yourself. If you want to grow, you can’t do everything yourself. 

Repeat business and referrals may be the ultimate marketing strategy for attorneys, but it’s not the only game in town.

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Do you love your work?

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For many lawyers, the answer is no. The thrill is gone and if they could, they’d do something else. 

But what? 

I don’t know. But I do know there’s an answer. Something you can do that allows you to use your skills and interests and pays you as much—or more. Something gratifying and “just right” for you.

Ready for some good news? You might be a lot closer than you think. 

Before you decide to jump ship in search of work you love, what if you could stay where you are and simply stop doing work you hate? 

Yes, it’s possible.

Start by making a list. What do you hate about your career or practice? Daily tasks, responsibilities, rules, people, costs, lack of time, lack of fun—everything. Don’t hold back. Get it all out of your head and onto paper. 

Feels good to vent, doesn’t it? It’s practical, too, because acknowledging what you don’t want is the first step towards getting what you do want.  

But first, another list. This should be a list of everything you like about your work. 

Think about a typical day or week, see yourself doing what you do, and write down the things you’re good at and enjoy. 

You might realize that there’s more good than you thought. More good than bad. And gain some perspective you didn’t have before.

You might appreciate the good things, the good people, the positive you do to help others. You might feel a lot better about everything and if so, that alone has made this exercise worthwhile.

But there are still bad things, right? What do you do about those? 

Make another list. Think about the things that cause you pain, the things you’d like to eliminate or fix. And then, brainstorm possible solutions. 

Start with the big things—your practice area(s), partners, clients, markets, and your marketing methods. Changing one of these could make a huge difference. It could provide you with the career and work you’ve previously thought missing.

Then, look at the other things you do. Your workflow and resources might need a refresh. What would you change about how you handle cases or create work product? What would you delegate or outsource if you could?

Pretend you have a magic wand and could eliminate or change anything. What would it be?

If you had more employees, or fewer? Bigger clients or more of them? Shorter hours, a simpler schedule, or a few new ways to bring in more business?

You might not have the complete solution, but you’ve got a place to start. And realize that you’re a lot closer to doing the work you love.

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Want vs. Need

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You want that cool task management app that does “everything”. But you don’t need it. You need a piece of paper and a pen. Or the free app that comes on your device. 

You may want a lot of things you don’t need. If you can afford them and they give you a benefit, why not? 

But ask yourself why you want it. 

Will it make you more productive? Help you earn more? Save time? Give you a harmless way to distract yourself from long hours of work? 

Is it fun? You’re entitled to have fun, you know. 

It’s okay to buy things or do things you want but don’t need. You don’t need a reason. 

And neither do your clients. 

A client may need your basic service but want your deluxe package. Give it to them.

People want things they don’t need and their reasons are their reasons. They might want convenience, to feel safer, or feel more important. 

If they want to give you more money, let them. 

On the other hand, be prepared to give them what they need when they can’t afford what they want. 

Make sure they get what they need, but if you really want to make them happy, give them what they want. 

That goes for you, too. 

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Help me help them

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You never look better than when you’re helping others. I’m not talking about getting paid for your services, I’m talking about using your legal and business skills, your list of contacts, your creativity, your time, your money, and your reputation, to help people who need help. 

It’s a good thing to do, and a good way to build your practice. 

This might mean doing pro bono legal work, organizing a fundraiser, volunteering at a soup kitchen, or sponsoring (or playing in) a charitable golf tournament. You don’t have to be the organizer of the event. You can do a lot of good by participating in their events and otherwise supporting their cause.

Promote their organization or event in your newsletter, on your website, and on your social media channels. Interview the leaders and write articles about their work and their cause. Speak at their events, buy space in their publications, volunteer for their committees, and introduce them to people who are also willing to help.  

There’s always something you can do and whatever you do will be noticed and appreciated. 

Will it also be rewarded? Can you do well by doing good? 

You know that’s true. But in case you need a reminder, consider that, if nothing else, your clients and contacts will see or hear about your efforts and see you in a positive light. How do you tell them what you’re doing? By asking them to join you.  

Also consider that supporting these good causes will allow you to meet a lot of influential people in your target market or community. People who can hire you, send you referrals, and introduce you to other professionals and industry leaders who can do the same. 

Promoting a cause also gives you a great “excuse” to contact people you would like to know and enlist their support. 

Of course, the primary reason you do any of this isn’t for marketing. It’s because it makes you feel good to help people who need help. But keep in mind that the more your practice grows, the more people you’ll be able to help.

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Your best marketing investment

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Your clients can fire you at any time and for any reason. And they might. Today could be the day they say Sayonara. And tell everyone they know that you’re a bum.

You need to be on your toes. Never take your clients for granted. Follow up like crazy. Give them the benefit of the doubt. 

Not just to protect yourself, but because client retention is the key to long-term success. 

Getting new clients is profitable. Keeping clients is far more profitable because it creates equity in your future.

It starts with how you think about marketing in general, and clients in particular. Think “clients,” not “cases”. “Relationships” not “transactions”. 

Cases are a one-time thing. Clients are for life. At least that’s how you should look at them and why you should continue to invest in your client relationships. 

You began investing when you attracted them, helped them believe in a better future, and worked hard to deliver. In return, they gave you their trust, and as long as you don’t do anything to lose it, will reward you with repeat business, referrals, introductions, and positive reviews.

As a result, you won’t have to scramble to find clients, spend a fortune on ads, or do things you don’t want to do.

When you invest in your clients, you invest in your future.

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How was your day?

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I didn’t do much work yesterday. I meditated, wrote a blog post, took a walk, helped my wife set up a cabinet, watched a couple of videos (and took notes), read a few pages in a book, and not much else.

Because I didn’t feel like doing anything else.  

Some call this being lazy. You won’t get anything done if you don’t do the work, whether you feel like it or not. Breaks are for after work, weekends, and vacations, not when you feel like it. Get more sleep if you need more energy. Stop goofing off. 

Conventional “wisdom”. 

But not everyone agrees. 

Some describe this as an effective way to structure your time. It’s “nonlinear,” meaning flexible and in sync with what your body and brain tell you. If you’re getting things done, it doesn’t matter how or when you do them. 

9 to 5 is for suckers. 

According to one study, people with the highest “brain health scores,” which include memory, focus, sleep, mood, productivity, and creativity, are those who follow a flexible schedule. 

Yes, I know this isn’t conducive to trial work or being available to see clients when clients need to be seen, but even the busiest of lawyers can work around those limitations, at least some of the time. 

And they should. Because, according to the study, not only is this better for your brain, it’s a better predictor of overall happiness. 

And I’ll take happiness any day of the week. 

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Your life’s purpose

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According to Wikipedia, Ikigai (ee-key-guy) is a Japanese word that roughly translates as ‘a reason for being’ or ‘life’s purpose’. It’s similar to the French term “raison d’être” or “reason for being.”

It’s also been described as the secret to a long and happy life.

According to this article, you can find your Ikigai by answering 4 questions and seeing where the answers intersect:

1. What are you good at?

2. What do you love?

3. What does the world need?

4. What can you get paid for?

I thought this was an interesting exercise for someone starting out in life or thinking about a career change, but find it also helpful for those of us who have been around a while and have found our path.

Answer these questions and see what you think.

You might find that you’re right where you need to be, doing work you love and are well paid to do, or realize there’s something else you’re good at and would enjoy even better.

You also might give yourself permission to spend more time on a project or side business that ticks all the boxes, until you can make it the next chapter in your life.

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MVTs vs. MITs

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You can do anything, but you can’t do everything. Or so we’re told.

We’re also told we should prioritize our day by importance, meaning tasks that contribute to meeting our responsibilities and achieving our goals.

Which is why we’re advised to put our MITs (Most Important Tasks) at the top of our list.

Generally, I agree with this and prioritize that way. But I just heard about a slightly different method.

Prioritize by value instead of importance. Put our MVTs (Most Valuable Tasks) at the top of our list instead of our MITs.

What’s the difference?

Our most important tasks are often determined by urgency—deadlines, due dates, promises we made—and focus on the short-term. They solve an immediate problem or meet an immediate desire.

These are clearly important. And valuable. But they don’t necessarily deliver the most value.

What does?

Spending time with loved ones, taking care of our mind and body, our faith, our friendships, and other things that give us joy.

Building our reputation and career. Building relationships with clients and professional contacts.

Long-term, at least, these are more valuable than the boxes we tick off day to day.

We need to prioritize and make time for them.

Tomorrow, when you prioritize your list for the day, prioritize your MITs, but not at the expense of your MVTs.

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Better than digging ditches

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A lot of lawyers love what they do. A lot don’t. A lot of the ones who don’t love it (or like it) do it because they make a decent living and don’t know what else to do.

If you find yourself in the latter group, if you’re okay with the job but aren’t passionate about it, one thing you might do is let go of the need to love everything and focus on the parts you do.

Love the money? That’s fine. Love helping people? Great. Love being able to use your brain and not get your hands dirty? That’s a win in my book.

But what about the things you really don’t like but feel you have to do?

You have a choice. You can find other ways to get the job done. Change your practice area, market, or clients. Change your marketing methods. Change your worklows and habits. Delegate the work you don’t like or aren’t good at.

Your other option is to change your mindset. How you feel and think about what you do. Maybe you don’t want partners or employees, but maybe you could make that work.

Reframe the boring parts or cringy parts by seeing them as a small but necessary means to an end. An end you truly want and are willing to make sacrifices to get.

And then focus on the things you do love and do more of them.

There will always be parts of the job you don’t like. You might not like getting up early, fighting through traffic, and arguing with people all day.

But some things are worth it.

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