How to find time for what’s important

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Being productive means doing more of the things that advance your most important objectives and less of the things that don’t. How to you find more time to do the high-value/high-payoff activities?

You don’t.

You can’t find time. But you can buy it.

We only have so many hours in our day. We have to sleep and eat and take care of household duties. We have family and hobbies and other things we do that add value to our lives. We also have responsibilities, things we simply cannot delegate. Add it all up and there are only so many hours a day for work.

The only way you’ll be able to spend more of your work time doing high-payoff activities is by cutting out something else. You must buy back the time you now spend on low-payoff activities so you can spend it on the activities that matter most.

If you want to be more productive (translation: earn more without working more), the following three-step exercise will help:

Step one: take inventory.

For the next week (assuming it is a typical week), write down everything you do, 24 hours a day, in 15-minute increments. (Okay, if you want to use 6-minute increments, you can, but no padding. . .)

If you’re like most people, you’ll resist doing this exercise. You’ll make excuses, you’ll “forget,” you’ll bitch and moan about yet another silly personal development exercise.

Trust me, it’s worth it.

If you can’t do a week, try it for a day. You’ll see. You’ll be amazed at how much time you spend doing some things.

This simple exercise is a real eye-opener for a lot of people. They find large pockets of wasted time they can easily reclaim to do other, more valuable activities.

Which leads to. . .

Step two: Grade yourself.

Go through your time diary again and put a mark next to all of your high-payoff work-related activities. Write down the amount of time you spent on each. Add it all up for the week and divide by five (or six) days.

On average, what percentage of your working day is spent on high-payoff activities?

Highly productive people spend at least 70% of their time working on high-payoff activities. Most people (who are honest with themselves) find their number is 30-40%.

If you discover there’s room for improvement, it’s time for step three.

Step three: Go shopping.

Go through your diary one more time and circle all of your low-payoff activities. Feel free to skip things like grooming, sleeping, meals, caring for children–things you still have to (or want to) do.

What remains is your shopping list of low-payoff activities. This is where you will “buy” time. Go through the remaining list and ask yourself, “What can I cut down on?” and “What can I cut out?”

The point of this is to help you define your current reality and show you a simple way to change it. Spending a few hours this week doing this exercise is truly a high-payoff activity.

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The secret to creating blog and newsletter content your prospects actually want to read

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Many lawyers say they want to start a blog or newsletter but are afraid they won’t have enough to write about.

If you think your prospects don’t want to read all about case law and procedure, you’re right. There will always be exceptions, but most clients have their own lives and businesses to run. If they were that interested in the law, they would go to law school.

Here’s a heads up: PI lawyers, nobody wants to read for the umpteeth time what to do in an accident or how to maximize the value of their case. I’m not saying this isn’t important information–it is. You should write about it. Once. And link to so those who want and need this information can go read it.

So, what do you write about if not about your field of expertise?

Actually, the answer to this question is incredibly simple. And yet, not one in 10,000 lawyers does it, at least not consistently. When you hear what it is, you may just slap your forehead and have one of those “of course!” moments.

Now, I should also point out that when you do this, you will have a never-ending supply of fresh content and a huge surge in reader involvement and viral traffic. You’ll have people talking about your blog and about you. Other blogs will mention your posts and link to them. Reporters may call to interview you.

Have I got your attention?

Here’s the secret: don’t write about the law, your services, or your cases, other than occasionally. When something interesting happens. Instead, most of the time, write about the niche market or markets you are targeting.

Did I just lose you? Well, if you don’t have a target market, maybe so. If you think “anyone who gets injured as a result of someone else’s negligence” is a target market, you’re wrong. It’s way too big. And every other PI lawyer says the same thing.

You want to target smaller sub-sets of the entire market. In a niche market, the people know each other on social media and in real life, they attend the same meetings, and read the same blogs. There is strong word of mouth in niche markets. And it’s easier to identify the key people in them.

A niche market would be something like “health care professionals in Los Angeles County”. Not too big, not too small. As a matter of fact, this happens to be a good target market. When a physician is seriously injured, there’s usually some serious damages. But I digress.

So, you write about health care in Los Angeles. You write about who’s doing what–promotions, speaking gigs, published articles. You write about trends and issues that affect this market. You champion their causes and support their charities.

You interview people who work in this niche. You read the popular blogs and comment on their posts.

So, you might write about some changes in policy at XYZ hospital. Not legal issues, necessarily. It could be anything that people want to know about.

Here’s more good news: you don’t have to do all the writing yourself. Other professionals who target this market will be happy to supply content. Consultants, sales people, other lawyers, accountants, hospital administrators, insurance brokers, medical supply reps–dozens of informed people with big networks of their own and they would love to provide a guest post or supply some tips or let you interview them. All you have to do is ask.

Guess what will happen? The people in your posts and those affected by this information will talk about them and share them with their colleagues and co-workers. They’ll post them on Facebook and link to them on their blogs. Your blog will get noticed and so will you.

Writing a blog about your target market is one of the smartest things you could do. You’re learning about this market, aren’t you? Take what you learn and turn it into content.

Use your blog as a platform to stay in front of your market. You will become the attorney in this niche, the one that everyone thinks about when they think about personal injuries and the one they call when they need your services or know someone who does.

This is not rocket science. Choose a niche market and dedicate yourself to it. Learn everything you can about the market and the people in it. Subscribe to their blogs and newsletters. Attend their meetings. Become an expert in that market and then write about it.

And if something law-related occurs in that market, go ahead and write about that, too.

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Designing the perfect legal career

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In Steven Covey’s, “The Seven Habits of Highly Effective People,” habit 2 is, “Begin with the end in mind“. Determine your destination before you begin so you wind up where you want to go. Covey says, “If your ladder is not leaning against the right wall, every step you take gets you to the wrong place faster.”

So, where do you want to go in your career?

I assume you want to be successful. Well, what does success look like for you?

Take some time today to answer this question:

“If my practice/career/job were perfect in every way, what would it look like?”

Write down your answer. Here are some additional questions to help you clarify your “destination”:

  • Where would you be living?
  • Who would you work for?
  • What kind of office would you have or would you work from home?
  • How many hours would you work?
  • What services would you offer?
  • How much would you charge?
  • How much would you earn per month or per year?
  • What kinds of clients would you work with?
  • How many people would you employ?
  • What systems or tools would you use?
  • What makes you different from other attorneys?

Once you’ve got something on paper, take a step back and look at what you wrote. Did you write what you think you should be doing based on where you are right now or did you turn on your dream machine and “go for it”?

Forget logic for a few minutes. Quiet the adult in you and let the little kid speak. Ask your inner genie to grant you three wishes.

No rules. No restrictions. No responsibilities. What does your perfect career (or life) look like?

It’s your career, after all, your journey. Where do you want to wind up?

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How to promote your legal services without feeling sleazy

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sleazy lawyer attorneyAre you uncomfortable with self-promotion? I think most people are, even those of us with “healthy” egos.

According to this inc.com article, “How to Self-Promote–Without Being Sleezy,” we feel this way in large part because of what we believe our friends will think.

Of course “being sleazy,” as the author (or her editor) words it, and “feeling sleazy” aren’t necessarily the same thing. It’s not per se sleazy to promote yourself, yet we may still feel that it is.

Why? It comes down to our sense that when we promote ourselves, our friends will be jealous and stop being our friends. Or something like that.

I say, stop worrying about what your friends think. If they are truly your friends, they will support you even if they are a bit jealous. And if they’re not your friends, it’s okay to let them go.

Okay, that’s easier said than done. Let’s turn to the article for some suggestions on how to lesson the impact:

  1. Tell the story of the struggle behind the success.
  2. Be excited, but be humbled.
  3. Give credit where credit is due.
  4. Enlist the help of your friends to get the word out.

Okay, good ideas. But nobody wants to listen to your broken record about how great you are, not even your mother. So if you really want to do a good job of promoting your services, and not turn anybody off or feel sleazy about it, here’s what you should do:

Don’t talk about yourself.

Talk about your clients and prospects. Talk about their problems and the available solutions. Talk about the law and the procedure. And talk about your other clients and what they have been able to achieve.

Do this with intelligence and grace and you won’t have to promote yourself.

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How to make a quick screen capture video for your blawg

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How to create free screen capture video for your blawgYesterday, I issued an “attorney marketing video challenge“. Today, I want to show you a free and very easy to use web app that allows you to make screen capture videos. I’d seen ScreenR before and was reminded to take another look when I read a review of screenR this morning.

I created the following video a few minutes after I set up an account. I uploaded the video to my Youtube account and then embedded it in this post.

Very easy, very quick.

Even if you don’t want to take the video challenge, I encourage you to set up an account and do a few practice videos. Put your web site or blog on screen, say something intelligent, and you’re done.

You can download the video, post it at youtube or other video sharing sites, put it on your web site, or leave it hosted at ScreenR and post the link to your social media friends and followers.

Note, your video will be public (on the free account) so don’t go too crazy in your video.

Take a look and share your comments. If you are unable to see the video, refresh your browser or you can view it here.

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Attorney marketing video challenge

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attorney marketing videosAbout a year ago, I wrote and “produced” a simple video about a new lawyer attending his first ABA Convention. This was around the time the ABA was considering new rules to regulate attorneys behavior online and the video played off that theme and an ad hoc write-in campaign to tell the ABA to back off.

The ABA didn’t go nuclear on us, but I don’t think my video was the reason. What my video did do was get a lot of attorneys watching it and sharing the link with others. I got a lot of traffic from it.

No, it wasn’t a big hit on youtube, but in my niche market, it did okay.

My challenge to you is to create your own video and put it on youtube and on your blog.

You can use the free service I used, Xtranormal, which allows you to give voice to animated characters. Or, you can act out a skit with other live “actors”. You can narrate slides on your desktop, or simply talk into the camera.

Your best bets for going viral are to use humor or to take a controversial stand, but I would stay away from politics. How about a funny commercial by one of your “competitors”? Or something about one of the new laws that take effect in January?

Anything goes, but remember, your clients are watching (and so is the ABA!)

Keep it under five minutes. Watching my video today, I realized I could have achieved the same effect with a much shorter spot.

You may not see a ton of results from your video but you will learn some things that might allow you to create another video that does. And you’ll have a lot of fun.

Send me the link to your video. I’ll choose a winner and feature it in a future post.

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Dear Attorney: Why should I hire you?

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why should i choose you instead of any other attorneyAs you think about the end of this year and the start of a new one, there’s something you should spend some time contemplating: Why should a prospective client choose you instead of any other attorney?

After all, they could choose from a long list of other attorneys. In some cases, if their needs are simple enough (or they think they are) they can also choose a paralegal or other non-attorney. In any case, not you.

So why choose you?

It’s an important question, don’t you think? Spend some time thinking about this and crafting your answer so that if someone asks, you can confidently answer in a way that inspires them to take the next step in your direction.

A good place to start is by using your imagination. Pretend a prospect is sitting in your office, across the desk from you, pen and paper in hand. You’ve discussed their issue with them, answered their questions, and shown them their options. Then, they pop the question: Why should I hire you instead of any other lawyer?

What would you say?

Write down everything you can think of. No doubt you’ll mention your track record, results you’ve obtained for other clients, and your accolades and awards. You’ll talk about your firm’s resources and capabilities. You’ll say things like “dedication” and “hard word” and “caring”. And all of this is good. But it’s not enough.

For one thing, nobody really cares that you are the biggest, oldest, or most successful. It’s not meaningless, but it’s not that important because it’s all about you. Your prospects want to know what’s in it for them.

In addition, those other lawyers are saying something very similar.

So dig deeper. What makes you different? Why are you the better choice? What co your clients get they don’t get from any other lawyer?

These aren’t easy questions to answer. You may not have a good answer, or any answer, and that’s okay right now. At least you’re thinking about this and if you continue to think about it, eventually you will start doing things that will provide you with a great answer.

Your prospects may never ask you this question. They may never even think it. And, in truth, most will make their decision based on how you make them feel when they speak to you, not on any quantifiable measure of your superiority. But don’t get complacent.

In the end, the attorney who delivers the highest standards of service and benefits to his or her clients is the attorney who will attract more of them. Even if nobody asks.

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This is the most productive week of the year and that’s a shame

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productivitySome people say that this week, the week between Christmas and New Year’s Day, is the most productive week of the year:

  • Fewer people are working, which means fewer emails, fewer phone calls, and fewer disruptions (and lower expectations that you will reply immediately).
  • Most people who are working are coasting, so they aren’t bothering you either.
  • This time of the year is conducive to introspection and planning, both of which are underutilized tools for greater productivity.

I agree. It’s like the week before you go on vacation–you go into hyper-activity mode in order to clear your plate of unfinished projects, tie up loose ends, and plan the work you’ll do as soon as you return.

You know what I’m talking about. You get so much more done that week than you ever do, and you leave town with a clean desk, perhaps for the first time all year. You tell yourself how great how it would be great if you could get that much done every week.

So, why can’t you get as much done every week?

You could. You just don’t. And that’s a shame.

Increased productivity results not from more work but from productive habits. The good news is that just as you learned to be less productive most of the year (compared to what you can do this week or the week before vacation) you can learn to be more productive all year.

The even better news is that you can dramatically increase your productivity by adopting a few new habits. I’ll give you one to get started. In fact, one of my productivity mentors says this is the most valuable productivity habit he teaches.

The habit: “Plan tomorrow before tomorrow begins”.

Every evening, plan out the following day. Don’t wait until the day begins and you’re caught up in it, use the quiet of this afternoon or evening to made decisions about what you will do tomorrow.

The corollary, of course, is to “plan your week before your week begins”. If you’re doing that this week, great. Just remember to do it every week.

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Attorneys: Don’t let your competition do this to you

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competition There are a lot of attorneys who do what you do, right there in your market. Many of them have more experience than you do. They have a bigger marketing budget, a better blog, and more traffic to their web site. They have better-paying clients and get more referrals. They earn more than you do. Hell, they’re even better looking.

But no matter what advantages your competition have over you, you can keep them from beating you.

How do you stop a stronger opponent, or worse, an army of them? By ignoring them.

Stop looking at what other attorneys are doing. Forget about what they have. Don’t compare yourself to others. It’s the worst thing you can do for your career or your self-esteem.

Stay focused on what you do, on your clients, on your work. Build your practice, and don’t worry about what anyone else is doing. Or as a friend of mine says, “keep your eyes on your own paper.”

No matter what advantages your competition may have, they can’t beat you unless you let them.

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Instead of setting goals this year. . .

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goal settingDo you like setting goals? I never have, although I’ve set plenty of them. I been a goal-setter for most of my life. I’ve studied goal setting, trained and written articles on goal setting, and know quite about the right and wrong ways to go about it.

After all, goal setting is a key to success, isn’t it? “If you don’t know where you’re going, how will know when you get there?”–that sort of thing. So every year, I set aside time to write my goals for the coming year.

But I never liked it.

I never liked the chore of crafting the right goal. Too many variables.

I never liked the deadlines for reaching those goals. Too much pressure.

And I never liked not reaching my goals. Too much disappointment.

Looking back at decades of goal setting, I can honestly say that formal goal setting has not helped me achieve more, or made my life any better. It’s only made me anxious.

That’s not to say I don’t have goals, I do. I know what I want and I like thinking about it and working towards it. I like achieving those goals and setting new ones. No, goals are a good thing and I’m not giving up on them. What I am questioning is the efficacy of the formal goal setting process.

I know many people who have been successful using a formal process. Maybe they’re built differently. Maybe they thrive when the pressure is on and the days are counting down. Me? Not so much.

So instead of setting formal goals this coming year, with specific details and deadlines and metrics and such, I’m going to be much more relaxed about everything. I know what I want to do this year, or at least the direction I want to go, and I’m going to put one foot in front of the other and keep walking in that direction.

How will I know when I get there? I don’t know, I might not, and that’s just fine. Because the goal really isn’t the point. What’s important is being happy, and as long as there is a smile on my face, I know I’m doing  just fine.

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