Social Media Myths Busted (and other lessons for lawyers)

Share

I’ve been accused of being down on social media. It’s true that I don’t use it much, but I do use it. I realize it’s a big deal and it’s not going to go away. I also know that many people who read me and connect with me use social media extensively to provide value to their readers and followers and it makes sense for me to make it easier to do so.

I also understand that social media (done right) isn’t about advertising or selling, it’s about networking. I may not let on that I get the difference, but I do. It is a great tool for finding and reaching out to people in your niche, many of whom you would never meet at in-person networking events.

Apparently, a lot of people don’t get or don’t like social media. So when I saw a new book that promises to reveal the truth about social media and how Luddites like me can use it to increase our bottom line, I grabbed a copy.

In Social Media Myths Busted: The Small Business Guide to Online Revenue, social media expert Laura Rubinstein reveals the truth about common social media myths such as “It takes too much time,” “It’s not relevant to me,” and “You have to be an extrovert to be successful”.

After this, I might read, Social Media is Bullshit.

Whatever your take on using social media in your practice, there’s something else to be learned from Rubinstein’s book. Two lessons, actually, that can be used in marketing even if you never use social media.

The first lesson is about how she wrote the book. Although she is an expert on social media, Rubinstein interviewed 30 business owners and social media experts and got their take on the subject. Those interviews are distilled into the book. She was able to cobble together a book imbued with the knowledge and credibility of the interviewees, no doubt making the book better and easier to write.

Interviews allow you to write a book or any kind of content more quickly and easily. If you interview subject matter experts, their knowledge and experience will add depth to your content. If they aren’t experts, clients for example, their stories can provide context and human interest.

There’s another lesson from crowd sourcing content the way Rubinstein did it, and it’s a big one.

The thirty people she interviewed are all named in the book. They not only get the author’s stamp of approval, they also get exposure to thousands of people who read her book. Do you think these thirty experts might proudly promote this book to their lists and through their social media channels?

You bet your ass they will.

Tens of thousands of people who are interested in social media will hear about this book and want to see what their favorite guru says about social media. Result: Rubinstein is selling a ton of books.

She’s killing it. Bringing in cash, traffic to her web site, and opening doors to new marketing opportunities.

You don’t have to write a book to accomplish this. Interview some experts and post it on your blog. Feature them and their wisdom and they will send traffic to your site.

Where do you find these experts? How about social media?

More ways to create content, build traffic and get more clients, with or without social media: Click here.

Share

Getting more bang for your content marketing buck

Share

If you have a website or blog, write a newsletter, or post anything on social media, you are engaging in content marketing. I just read an excellent article about the value of evergreen content for bringing a steady stream of traffic, in contrast to, well, non-evergreen content.

I’ve always been inclined towards writing evergreen content because I’m lazy smart. If you write about technology, as soon as it’s posted, it’s out of date. The same is true of many other timely and news-oriented topics. If you write evergreen content, however, it will bring traffic today and for years.

This doesn’t mean that one should avoid non-evergreen topics. They can bring a lot of short term traffic, which can lead to long-term followers and subscribers. When Steve Jobs abruptly resigned, I did a post that mentioned his resignation in the headline and got a big spike in traffic. I’m sure some visitors still read my blog today and that post still gets new traffic.

Evergreen content should be the foundation of your site, however. Make most of your content something people will always be interested in.

The article does a good job of listing what constitutes evergreen content (and what doesn’t), and it’s what you might expect. How to’s, authoritative answers to FAQ’s, and basic information that beginners search for qualify. Best of the year roundups, statistical pieces, and event-specific content don’t.

There are also some good suggestions for sharing evergreen content. I like the idea of creating an “evergreen hub” on my site, something I should have done a long time ago. This can take the form of a “start here” page or a “top posts” widget in the sidebar.

Anyway, you can access this article on this page. Let me know what you think in the comments to this post.

To learn more about online content marketing, get this. 

Share

Content marketing for lawyers: don’t forget about your other clients

Share

Okay, so you write articles and blog posts targeted to prospective clients. You educate them about the law and procedure, what an attorney can do for them (or can’t), and how to choose the right attorney. You show them what you can do for them and why they should choose you instead of any other attorney.

That’s good. But don’t forget your other clients.

What do I mean? I mean writing for other attorneys who can send you referrals. If I’m a California attorney and need a referral for my client who has business in New York, I’m going to go online and look at New York attorney’s web sites. Yes, I want to see what you have to say to lay people but I would be even more impressed if you wrote something for me.

The same goes for other professionals who might be able to send you business. Do you do real estate closings? How about some content for real estate agents? Do you handle estate planning? Maybe it would be good to write something financial planners and insurance agents.

Anything else? Sure. How about something for bloggers and the media? They’re always looking for authoritative content for their articles. Make their job easier by summarizing key areas of the law or prominent legal trends.

These are some of your other clients. They may not be able to hire you themselves, but they can send you a lot of business. You should be marketing to them.

You have a couple of choices. You can set up separate pages on your site for these other clients or you can set up separate sites and link to them.

Okay, homework time. Choose a category of referral source for your practice and write your first article. If you’re a California divorce lawyer and you want referrals from small business lawyers, for example, write something that helps business attorneys advise their clients. Post it on your website. Then, email a link to business attorneys you know and ask for feedback. Ask them to forward the link to their colleagues.

I told you marketing was easy.

Content marketing for lawyers made simple: Go here

Share

Search terms for lawyers: let’s write another post together

Share

Time for us to write another blog post together. Like the previous one, this is designed to bring you search engine traffic for a high ranking search term.

Last time, we wrote a post optimized for, “What to ask a ________ lawyer”. You filled in the blank with your practice area. Today, we’re going to write a post optimized for another oft searched phrase, “How to find a good __________ attorney”.

Remember to use this phrase in your title and body of your post. It’s also good to add the phrase to the post’s meta data. I use a wordpress plug-in for that.

For the content of the post, I suggest providing two basic recommendations for finding a lawyer in your practice area:

(1) Referrals. Tell readers to ask someone they trust for a referral. This could be another lawyer, an insurance agent, accountant, doctor, business owner, or other professional. It could also be someone who might have hired an attorney in your field. Provide a few questions to ask about the attorney, especially why they recommend them.

Now, you’re probably thinking, “why suggest that they ask people for a referral that might lead the visitor to another attorney”? Because it’s good advice. Because your post is providing objective information prospective clients need to know. Because when someone reads this, they are on your site, where they can see what you do and all of the reasons why they should choose you. And because this post is what brings prospects to your site who might otherwise not find you.

Add some criteria for selecting an attorney in your field, referred or otherwise. Provide questions to ask that attorney, and things to look for on their site, i.e., background, and so forth. See my previous post for recommendations.

(2) Search. Visitors are on your site most likely because of a search. So, endorse what they did to get there by providing a list of additional search terms for lawyers in your practice area.

Again, being helpful.

Might visitors take those terms and go find other attorneys? Yes. But they might do that anyway. They also might see that you are helpful and confident and know what you’re doing, and choose you. They might go look at other attorney’s sites, see that they are not as helpful, and come back to you.

Remind readers that search is just a starting point and that they should investigate further using the same criteria you spoke about for referred attorneys.

If you have additional recommendations for finding and evaluating an attorney in your practice area, by all means add them, especially if you are strong in those areas. If you have a strong presence and lots of positive reviews on consumer rating sites, or a big social media following populated by lots of fans, you might want to say something about how this could be either a good starting point for a search, or a good way to validate that the attorney candidate is worthy of consideration.

You might want to explain why some ways of finding attorneys are not recommended. Directories, for example, are often paid listings (ads) and in any event, don’t provide enough information to make an intelligent decision.

Once this post is published, as with the previous post, write other posts on this subject, optimized for variations of your original search phrase. For example, “How to find a great ______ attorney,” “How to choose the right _______ attorney,” and “How do I select the best ______ attorney?”

For more ideas on blog posts and other content that brings traffic to your site, get your hands on Make the Phone Ring and learn, um, how to make your phone ring.

Share

How to get new clients through email

Share

Can a lawyer really get new clients through email? Sure. If direct mail works, why not direct email?

If it’s ethical in your jurisdiction (it probably isn’t), and you don’t mind being accused of spamming (you should mind), you could pick up some clients this way. Go find some people in your target market, send an email and offer them something of value they would find helpful in their business or personal life. An article, report, video, seminar transcript, or newsletter that helps them solve a problem or achieve a goal.

They’ll read or listen, see that you know what you’re doing and can help them, and some of them will contact you to take the next step towards hiring you.

Make sense?

But there’s a much better way to get new clients through email that’s not unethical, tacky, or spammy. And it will probably work even better.

Instead of reaching out to prospective clients by email, reach out to prospective referral sources.

Find other professionals who serve your target market. Study their website and google them. Then, send them an email that says you target the same market they do and want to introduce yourself. You’d like to find out more about what they do and see if there’s a way the two of you can work together. Ask if they want to meet for coffee, or chat on the phone.

Make your email personal. Say something specific about them or their website, so they know you’re not sending a “form letter” to thousands of others.

When you talk to them, find out what they are looking for and see if you can help them get it. I know, they want referrals and you may not have any to give right now, but there are other ways you can help them. Do they have a seminar you can promote? Would they like to come to your networking meeting as your guest? Do they have a Facebook page you can like?

At some point, tell them about your video, report, article, or newsletter and invite them to make this available to their clients, subscribers, and followers. They also may not have referrals to give you right now and this gives you another way to gain exposure to their contacts.

Send ten emails this week and see what happens. If only one professional offers your report or video to his or her list, hundreds of prospective clients, perhaps thousands, will not only get your information, they will get the implied endorsement of that professional. New clients won’t be far behind.

Learn more about how to get more referrals from other professionals. Click here.

Share

Say these words, get more referrals

Share

If you’re doing a good job for your clients, most of them should be willing to send you referrals. But they won’t unless someone asks them for a referral (“What was the name of your divorce lawyer?”) or starts talking about their legal issue (“I think I’m leaving Joe.”)

Your clients are willing to send business. But they won’t unless someone asks.

Of course that someone could be you. You want to get more referrals, don’t you?

I know, you don’t like asking for referrals. (“Do you have any friends who are getting divorced?”) Fortunately, there is an alternative.

Here’s what you do (and say):

Step one: Write something your prospective clients would want to read. A report, article, or blog post. You could also do a video, webinar, or teleconference.

If you are a divorce lawyer, you would normally write something about the law for people who are considering a divorce, but not this time. (I’ll tell you why in a minute). This time, write something that would appeal to married people in your state. It might be a guide to property ownership for married people, or a legal guide for parents.

Step two: Send it (or a link) to your clients and ask them to read (or watch) it and let you know what they think.

Step three: Assuming you get positive feedback, ask your clients the following: “Would you do me a big favor? Would you forward that link to five or ten (married people/parents) you know? I would really appreciate it.”

You’re not asking them to deduce who they know who might be having marital problems. That would be uncomfortable for them and you would be uncomfortable asking. You’re simply asking them to share your information with married people or parents they know and if it’s good information, they will.

Of course some of the people they send it to will need your services. And if they don’t, that’s okay. At the end of your report or post, ask the people who read it to share it with married people or parents they know. Yep. Some of them will need your services.

Oh yeah, I almost forgot. When you ask your clients to refer people to your report or post, you’ll be reminding them to think about the people they know who might need your services and you’ll be one step closer to some referrals.

Ask your clients to refer your information, not your services.

I told you marketing was simple. Learn more here.

Share