It all comes down to fundamentals

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I know what you want. You want bigger cases, better clients, more money, more fulfilling work, a better life. The good news is that you can have all of these things, but only if you focus on the fundamentals.

First, you need to work on yourself every day. Work on your legal skills, your presentation and writing skills, and your marketing. More than anything else, work on your interpersonal skills because if you don’t, you might get the bigger cases and better clients but chase them away.

Second, you need quantity. You learn how to handle bigger cases by taking lots of small ones. You learn how to serve high-end clients by handling lots of regular folks. Quantity will lead to quality when you’re ready to handle it. (See number one above).

Third, you need to give it time. No matter how good you are or how hard you work, you can’t expect things to happen in a matter of months. Assume it will take years. You’re not cranking out widgets, here, you’re building a professional practice and that takes time.

Become the kind of lawyer (and person) who deserves and can handle the type of practice (and life) you desire. And let it happen when it happens.

Build your practice on a foundation of referrals

 

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Do you (still) work nights and weekends?

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When I started practicing, even though I had few clients, I showed up at the office every day, including Saturdays. I spent most of that time setting up form files and writing form letters I could use once I got some new clients, and doing whatever I could think of to try to make that happen.

When I finally got some new clients, I started staying late at the office and bringing work home with me. I thought that’s what I had to do to make it and I was too scared to do anything else.

Maybe you are where I was. Maybe you’re working longer hours than you need to, or should. Even if you are getting things done and making money, at some point, you have to ask if this is the right way to go.

What if you set up some boundaries for yourself? What if you worked a full day but reserved your nights and weekends for yourself and your family? What if you actually scheduled took a vacation?

In the short term, as you work fewer hours, you’ll probably earn less income. In the long term, probably sooner than you think, you might see your practice explode, as mine did when I made the switch.

All work and no play really does make Jack a dull boy.

Start living a little. At night, on weekends, read novels, play games, take the kids to the park and toss a ball. If you don’t have kids, start making some. You’ll have the energy now, so get busy.

Leave your work at the office. Turn off your phone. Use your free time to get in shape. Start a hobby. Take a class or join a club. Not only will you have some fun, you’ll meet some new people (who share your interest) and have something to talk about besides work.

You’ll be more relaxed. More interesting. And have more energy. You’ll attract new friends, business contacts, and clients. You’ll have time to work on taking your practice to the next level.

You’ll earn more without working more. And finally realize that work isn’t the goal, it’s how you reach the goal.

How to earn more without working more: go here

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Are you doing the best you can?

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If you’re not achieving the results you want in your life, but you’re doing the best you can, there’s a question you need to ask yourself:

“Am I doing the best I can or am I doing the best that can be done?”

You want to live an extraordinary life. To do that, you need to achieve at an extraordinary level. If you’re not, if you’re doing the best you can but not the best that can be done, something has to change.

You have to improve your skills, your habits, or your commitment. You have figure out how to do (whatever it is) better than you’ve ever done it before.

You have to reinvent yourself and become the person who can do it the best that it can be done.

And, if you can’t do that, if you don’t have time to do that, or you don’t want to do that, you have to turn the job over to someone else.

Refer the case. Delegate the task. Ask your partner to handle that client. Find someone who can do the job better than you.

That may be difficult to hear but we all need to hear it from time to time. We have to admit to ourselves that our best may not be good enough.

If you want to achieve at an extraordinary level, you need to focus on your strengths, the things you do best, and eliminate or repair the things you don’t.

The good news is that if you are only good at one thing, and it’s the right thing, you don’t have to worry about anything else.

Want to get good at making money? Get good at getting referrals

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What do you want, exactly?

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In order to figure out what you want in your practice or any area of your life, it helps to first figure out what you don’t want.

Try this exercise:

Sit down in a quiet place and write, as quickly as you can, a list of everything you don’t want in your professional life. The things that take too much time, the things you hate, the things you don’t hate but would prefer not to do.

Don’t editorialize (or whine), just get it out and write it down.

It might be litigation, divorce, small cases, big cases, employees, partners, working for someone else, going to networking events, business travel, high rent, long hours, billing, collecting fees, unhappy clients, stress, too little income. . .

Don’t hold back. Write it all down. Nobody will see your list but you.

Keep writing until you can’t think of anything else.

Look at your list. It feels good to unload all of your burdens, even if it’s only on a piece of paper.

But you might also feel angry, as you see, in black and white, all of the things you have brought into your life and allowed to continue. Things that cause you anxiety, stress, time, and money.

Acknowledge those feelings and resolve to change the things that are causing you to have them.

You probably can’t eliminate all of the things you don’t like, or even most of them, at least anytime soon. But you can eliminate some of them and make some of them better.

Look at your list and decide what needs to go and what needs to change. Then, take a few minutes and make a new list. A list of things you want, based on your first list.

If you said you don’t want to handle divorce any longer, what do you want to handle instead? If you said you don’t want to chase clients to pay their bills, write down the way you want things to be.

Then, add to your “want” list anything else that comes to mind. Let your imagination soar. Do you want to work a 5-hour day and simultaneously double your income? Write that down. (NB: you can do that, as other lawyers and I can attest).

This is an important exercise because clarity is the first step towards change.

Plan, do, review. Start with this

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The number one reason most people fail

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Gary Keller, of Keller-Williams Real Estate and co-author of The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results, said, “The number one reason most people fail is because they are unwilling to endure the monotony of success.”

Starting a new project or initiative is exciting. A few weeks later, when you’ve settled into a routine, the excitement will wear off.

Not much is happening. You’re bored. Going through the motions. Easily distracted. Ready to quit.

You’re being tested. Will you continue? Will you endure the monotony? Will you have faith and stay the course?

Success doesn’t happen all at once. It happens incrementally, sequentially, little by little. As you do the activities over and over again, they start to compound. Before you know it, you’ve reached a milestone.

You need to know that this is how it works before you begin.

If you’ve chosen the right goals, and the right activities to reach those goals, you will eventually reach them. It might happen slowly. You might not see it happening. You might get discouraged.

How do you keep yourself from quitting?

First, think about your goal and what it will mean to you when you achieve it. Meditate on it. Drink in the feeling. Understand that it may be hard but it is worth it.

Then, think about what it will be like if you don’t achieve the goal. Imagine how you will feel knowing you gave up.

Thomas Edison famously said, “Many of life’s failures are people who did not realize how close they were to success when they gave up.”

Don’t let that be you.

Marketing legal services is easier when you know the formula

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Asking questions

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You’re good at asking questions. You do it for a living. Questions help you discover the truth, open and close doors and get a grasp on where to go next with a case or a line of questioning.

Asking questions can also help you clarify your goals and what you’re doing to achieve them.

Look at your calendar and your task list. All of the projects you’re working on, upcoming appointments, meetings, calls, emails, things you have to research, documents you need to prepare. Your day is filled with work and you’re getting most of it done.

Things are good.

You’re bringing in clients, making money, building a future. Don’t stop there. Don’t settle for the status quo. You can always do better.

Make it a habit to ask yourself questions about what you’re doing. Start with the big picture:

How can I earn what I’m earning and work fewer hours?

How can I increase my income without doing more work?

How can I bring in more clients at less expense?

How can I bring in bigger cases or better clients?

Not, “Can I?” but “How can I?” Assume you can.

Cogitate on questions like these. There are answers. You will find them. But only if you ask.

More.

Before you start a new task, ask yourself, Why am I doing this right now? Maybe it can be done later. Maybe someone else can do it. Maybe it doesn’t need to be done at all.

Asking why helps you to prioritize.

That’s “how” and “why”. You should also ask yourself “when” and “what”.

What should I do differently? When would be the best time? What should I add or remove?

Don’t forget “who”. Who should I talk to? Who could help me with this? Who do I know? Who do I want to know?

Ask questions about everything. Perhaps you are in the habit of scheduling new client appointments at a time that’s convenient to the client. Is this the best policy?

I don’t know. Ask more questions. Does accommodating the new client interfere with something else you should be doing? Does it impair your ability to finish things you’ve promised to other clients? Does it send a subliminal message that you’re hungry for business?

Interrogate yourself about who, what, when why, and how. Use your skills to spot the issues. State the arguments, for and against. Yes, I know, you could argue either side and all sides, all day long. You’re good at that, too. But don’t get caught up in that. Make a decision. Take action. See what happens.

Then you can ask more questions.

More questions to help you decide

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A simple way to make important decisions

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Lots of options. Lots of things you could in the coming year to reach your goals.

Which one should you choose?

Should you work on Project A or Project B? Should you overhaul your website or start a newsletter? Should you work on meeting new professional contacts or write a book? If you have more than one book idea which one should you choose?

You’ve only got so much time and so much energy. How do you decide?

Everything on your list is important and valuable. In making your list, you gave a lot of thought to these options and you want to do all of them.

“I have the entire year,” you say. “I will do them all.” Maybe. Remember last year at this time? All of your ideas and plans? How many did you accomplish? How many did you start?

So don’t count on anything. Don’t bit off more than you can chew.

Instead of planning to everything on your list, choose one thing and do that. When you complete it, you can decide what to do next.

Okay. Which one should you do?

The easiest?

The most challenging?

The one with the highest payoff?

Should you stop listening to me ramble, pick something, and get on with it?

No. Do this: relax, close your eyes, and imagine it is the middle of next year. Look back at the time that has passed and where you are at that time. Think about your list of projects. Which one would you be most disappointed about not completing?

Choose that one.

The possibility of regret for not doing something will bring everything into focus. Whatever you are contemplating–work projects, career choices, schools, partnerships, where to live, when to retire, or any other important decision, unless there is a compelling, logical reason to move something to the top of your list, let your subconscious mind choose for you.

Once you choose, start immediately and don’t second guess your choice. Your subconscious mind is never wrong.

Need to get serious about marketing? Let your website do most of the heavy lifting

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Are you overly analytical?

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You’re a lawyer. Being analytical is part of your job. But if you’re overly analytical, you may want to consider a different modus operandi.

Continually weighing the “what ifs” and “on the other hands,” re-doing your research “just to make sure,” and scrupulously avoiding any and all risks, can easily do you more harm than good.

While you’re figuring out what to do, opportunities are passing you by.

What if instead of analyzing everything to the nth degree before taking action, you take action first and then analyze?

You’ll make some mistakes. Suffer some losses and embarrassments. Have some sleepless nights. That’s the downside. The risk.

What would you gain in return?

Opportunities for big breakthroughs. Amazing profits. And some wild adventures.

By accepting some risks you open doors to life-changing gains.

Now, I’m not saying you should “shoot first” in every situation. You have to use common sense. Look at the facts before you jump in. Gather enough information to know if what you’re considering is possible.

Has anyone done this (or something like it) before? If so, why can’t you?

It may be difficult. The odds might be against you. But if you believe something is possible, or at least not impossible, go ahead and take a leap of faith.

If you stumble, get up and try again.

Success always requires action. Always. Thinking is important but you can’t accomplish anything until you do something.

Once you do it, even a little, you will learn something. You’ll either be empowered to do it again (and better) or you will know it’s not going to work and you can do something else.

But you won’t have to guess or agonize about being right or wrong, you’ll know.

Act, then analyze.

Your plan for building a successful practice

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Stop writing a “to do” list and write this instead

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We have lists. Lots and lots of lists. Things we need to do, things we want to do, things we’re not sure about but may do someday. How are we supposed to prioritize anything and decide what to do today?

I have a suggestion. Take your “to do” list, the one you wrote for today or this week, and change the name to a “to finish” list.

A to do list isn’t really a list of things we intend to accomplish, is it? It’s a list of things we plan to start. But creating value in our lives isn’t about what we start it’s about what we finish.

Changing the name to a “to finish” list forces you to write a better list. Instead of writing things you should do and hope you can finish, you make a list of things you know you have the skills, resources, and time to finish that day.

If you are planning to start a new project but realize you don’t have time to finish it today, you are forced to break up that project into smaller chunks you can get done today.

A “to finish” list forces you to think about what’s important. It makes you examine the many options available and organically prioritize your list. You not only get more done, you get the most important things done.

Shifting your focus from a long list of things you need to do to a short list of things you are committed to doing gives you clarity and peace of mind. As you finish the items on your list, you feel good, giving you the energy and desire to do more.

Starting is the hardest part of doing anything. But finishing is the most important. If you want to be, do, and have more in your life, stop starting so many things and start finishing what really matters.

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Focus, yes, but on what?

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Everyone tells you to focus. Be a master of one thing, not a jack-of-all-trades. I’m in that choir, singing that same hymn. You know we’re right and you want to focus. But on what?

Which practice area? Which target market? Which strategy?

Which project should you work on? Which task should you get done today?

Nobody has the answer for you. You have to decide for yourself. But how?

Should you use logic? Trust your gut?

Should you do what nobody else is doing?

Should you do what others do but do it better?

There’s really only one definitive way to figure out where you should focus and that is to try lots of things.

Look at 100 ideas. Get rid of 90 that don’t make sense or that don’t inspire you. Out of the ten that are left, run with the top three. That’s what Steve Jobs did and those three ideas became the company’s focus over the next year.

Experiment constantly. Test lots of variables. Don’t try one or two headlines or email subjects, try fifty. Don’t try five keywords, try 105.

Talk to more people, write more articles, give more talks.

When you find something that works well and feels right to you, make that your focus. At least for now. What works this year may not work next year. Something new may work even better.

Keep learning, keep trying new ideas and different ways of implementing them. And always, keep your eyes on the market. It will tell you what it wants and how much it will pay.

The formula for building a successful practice 

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