David M. Ward – Page 236

My first YouTube video in over 3 years

November 13, 2015 by David M. Ward

Oops, I did it again. After a hiatus of more than 3 years, I uploaded a new YouTube video. It’s a quick overview of mind-mapping using XmindÂ software.

The video is unscripted and done without notes. I was trying out my screen-casting skills using screencast-o-matic software and wasn’t planning on uploading it, but when it was done, I thought it wasn’t terrible and you might like to see it.

While you’re on YouTube, you might want to watch a funny video I did 5 years ago, call The Convention. It’s about an attorney going to his first ABA convention and may be good for a few chuckles.

No matter how disinclined you are to doing a podcast or any other content creation requiring a regular commitment of time, even the busiest attorney can occasionally create simple videos and post them online. Even me.

Anyway, let me know what you think of my new creation, or if you have any questions. And if you have any requests for additional videos, as Ross Perot used to say, “I’m all ears”.

Filed Under: Presentations, Productivity, Technology, Writing Tagged With: brainstorming, mind mapping, note taking, outlines, screen casts

Marketing legal services: let other people do it for you

November 12, 2015 by David M. Ward

You don’t want to blog or do a podcast but other people in your niche do. They need people to interview and people to write guest posts.

You, for example.

Find blogs and podcasts and video channels in your niche and introduce yourself to the head guy or gal. Compliment their work. Promote their content to your lists. Comment on their posts. Get on their Hangouts and contribute to the conversation.

Stay on their radarÂ and eventuallyÂ they will ask if they can interview you. In fact, once they know who you are, let them know that you are available and you’ll probably move to the front of their list.

By helping them, you help yourself. Your interviews and posts will get your name and contact information in front of people who need your services or who know someone who does. You’ll get more traffic to your website, more followers on social media, and more subscribers for your list. New clients will be next.

Remember, they need content and they can only create so much themselves. They need people like you to help them. As you help them, you help yourself.

The more you get your name out there, the more other bloggers and podcasters will seek you out. Marketing will get easier for you. Instead of doing one interview this monthÂ you’ll have three interviews this week.

Soon, your target market will see you “everywhere” and they will know that when they need a lawyer who does what you do, you are the oneÂ they want. Other professionals will see that you are in demand and choose you for their referrals.

Help others with their marketing and they will help you with yours.

Learn more about marketing legal services online, here

Filed Under: Blogging, List building, Marketing legal services, Networking, Online Marketing, Publicity, Social media marketing, Web traffic, Writing Tagged With: interviews

Won’t you be my neighbor?

November 11, 2015 by David M. Ward

My wife and I have lived in their house for over 20 years. We don’t know most of our neighbors, however, and we like it that way. We like our privacy and, we think, most of our neighbors do, too.

But what’s true for a home isn’t true for a business. At least it shouldn’t be. One of the easiest ways to get more referrals is to get to know your neighbors.

Most of the professionals and businesses near your office have local clients or customers. If you handle consumer or small business matters, they are a natural source of referrals for you, if not potential clients themselves.

Okay, you get this. What can you do to start getting some of that business?

You could mail something to them, and that’s better than nothing, but why not simply knock on their door?

Introduce yourself and ask for their card and perhaps a brochure. What’s your “excuse” for doing that? You don’t need one, but if you think you do you could tell them you were “in the building” (that’s true; you don’t have to tell them why you were in the building), you saw their name on the door or on the building directory and wanted to find out (more about) what they do.

Which is also true.

Give them your card, tell them to have a nice day, and you’re done.

When you get back to your office, send them a one or two sentence email that says, “Great to meet you”. If you feel bold, you might also say you’ll keep them in mind if you have a client or meet someoneÂ who might need their products or services. Do not ask them to do the same.

That’s enough for now. Actually, that’s quite a bit. You have a new contact who has a favorable impression of you. Â You did comb your hair and wear a clean shirt, right? Great. You’ve opened newÂ doors to endless possibilities.

To get referrals from lawyers and other professionals, use this

Filed Under: Marketing legal services, Networking, Referrals

Less thinking, more doing

November 10, 2015 by David M. Ward

If you’re like me, and you are, you think too much. Not about everything, but about many things, especially things you’re not sure you want to do. For most lawyers, anything associated with marketing seems to fallÂ into that category.

You know you need to update your website, for example, but the idea sounds daunting and unpleasant, so you don’t do it. You’d like to get more referrals from other lawyers but you think this will require doing things you won’t want to do (it doesn’t) so you procrastinate.

Thinking is an occupational hazard for smart people.

Lately, I’ve been noodling about starting a podcast. I’m watching videos, learning about equipment and process, reading blog posts, and imagining what it might be like.

Will I be any good at it? Will I get business from it? Is it too complicated, too expensive, or too time consuming?

And. . . most importantly. . . will I like it? Because if I don’t, I know I won’t stick with it.

Sound familiar?

Anyway, the only way to find out any of these things is to actually do it.

Less thinking, more doing.

But here’s the thing. Going from not doing a podcast to doing a podcast is a big leap. Maybe too big. Instead of making that leap, I might do a short audio message for you, or a YouTube video, and see how that goes.

No commitment to a weekly podcast, just a “one-off”. If I like it, I might do another. At that point, I’ll be a different person, have different knowledge, and can make better decisions about what to do next.

Whatever it is that you think you need to do, or think you want to do, try it. Do it once, or do it for a few weeks, and see what you think and how you feel.

Thinking, planning, and research are good things. But you won’t know for sure until you do it.

Get more referrals from lawyers

Filed Under: Marketing legal services, Personal development Tagged With: podcast, podcasting

How to get more clients with “The Puppy Dog Close”

November 9, 2015 by David M. Ward

The Puppy Dog Close is a well-known concept in marketing and sales. Here’s the skinny:

You go into a pet store, just to look. The salesman sees you playing with the puppies in the window. You’re almost there, but the salesman can tell you’re not sure. So he says, “Why don’t you take one of these little fellas home for the weekend. No charge. If it doesn’t work out, bring him back on Monday.”

You bring the puppy home, give him a name and fall in love. There’s no way you’re bringing him back.

The salesman didn’t have to close you, you closed yourself.

You may recognize this approach when you go looking at new cars. The test drive is a form of TheÂ Puppy Dog Close.

Okay, so you don’t sell puppies or cars. How can you use this approach in your practice?

The odds are, you already do.

Think about it. Aren’t you giving people a “free sample” of your wisdom when you do a seminar or other presentation? When you write articles or blog posts or give away reports or videos, aren’t you showing people how you think and giving them a sense of what it might be like to work with you?

You also do it when you network. As people get to know you, they begin to like and trust you, and that leads to hiring you or sending you referrals.

If you offer free consultations, prospective clients get a chance to try you out and fall in love with you, or at least the benefits you offer. You help them gain clarity about their problems and the available solutions. You help them see a way out and a way forward and they like you for it. It’s hard for them to walk away from that.

You might want to take this up a notch. In addition toÂ offering free consultations, you mightÂ offer a free entry-level service. Prepare a free simple Will, for example, as a gateway to doing a trust or other estate planning services. Give prospective divorce clients the first hour free, so they can see how much value you deliver.

Once a prospective client tries you for an hour, they’re probably not going to take you back to the lawyer store.

Crazy talk? I don’t know. How about giving this idea a try before you say it’s not for you. You might fall in love with thisÂ puppy.

To learnÂ more aboutÂ promoting trial, get The Formula

Filed Under: Closing the sale, Increase your income, Marketing legal services, Salesmanship

Playing ‘hot potato’ with your client files

November 6, 2015 by David M. Ward

There’s a productivity maxim that says we shouldÂ only touch a piece of paper or file one time. If you pick it up, you do something with it. Get it off of your plate and onto someone else’s.

It’s like the kids’ game, ‘hot potato’. You have to hand it off quickly, lest you get stuck with it when the buzzer sounds. (No extra charge, there, for using “lest” in a sentence.)

Fortunately, most of what you have to do on most of your files can be done quickly. Take a look, make a decision, scribble a note, done. Give it to your secretary or assistant to carry out your instructions.

When I was practicing, I would come into the office in the morning to a big pile of files and papers on my desk. My mission was to get through that pile as quickly as possible and put those files on my secretary’s desk.

I’d write a note, review an incoming letter, dictate something, sign a letter, and so on, and in a minute or two, each file was done and off my desk.

It was a game and I played it well. I delegated like a boss, because, well, I was the boss.

Of course there were plenty of files that required more than a few minutes of attention. No problem. AsÂ I chopped the wood pile down to size and gotÂ rid of the kindling (the easy files), I started a new pile of bigger logs. This didn’t violate the “touch once” rule because I did something with the bigger files–I looked at them, decided they needed more time, and put them in another pile.

An overwhelming pile of twenty-five files would thus (no charge there, either) be reduced to a much more manageable five or six. While my staff was working on the pile I had given them, I would dig into the bigger projects.

Yes it’s all a mental game. But if you’re like me, it’s a game you enjoy playing. You keep your staff busy, you keep your desk clear, and you get more balls into the opposition’s court so they can do what they have to do and get back to you with offers.

That’s how you keep the cash flowing and go home early.

Filed Under: Law office management, Productivity, Time Management Tagged With: delegation

Why I stopped collecting coins

November 5, 2015 by David M. Ward

I was a coin collector as a kid. My grandfather got me started. I subscribed to Coin World, and read it every week. I belonged to The Kennedy Coin Club, where I where IÂ metÂ with other collectors to buy, sell, andÂ trade.

I always had my Want/Have list in my wallet–a list of coins I needed to fill in gaps in my collection and duplicates I was willing to sell or trade.

I remember how much fun it was to go through my pocket change (or my father’s pockets) and find silver coins or rare coins from the past. Sometimes, I’d go to the bank and “buy” a bag of coins so I could go through it to find the one or two coins that were worthy of saving. I’d replace them in the bag and exchange itÂ for a new one.

Collecting coins was a fun hobby. But eventually, there came a time when you could no longer find rare coins or silver coins in your change, and I stopped doing it. It wasn’t fun anymore.

You know what? That’s a good metric for everything in life. If it’s not fun, don’t do it.

If you don’t enjoy practicing law, do something about it. Change your practice area or your clients, get good at marketing, or go do something else.

I said as much in an interview I did yesterday for a podcast. “What’s one piece of advice you could share that we haven’t talked about,” I was asked at the end of the interview. “If it’s not fun, you’re not doing it right,” I said.

Of course it’s not all black or white. There’s lots of gray. You may not like networking, for example, but you love the results so you keep doing it. That’s actually a good way to look at it. Focus on what you like, not what you don’t like.

Don’t forget, everything is relative. Maybe you don’t like marketing, but you don’t like getting calls from bill collectors even less.

Find some aspect of what you’re doing that’s fun. Because otherwise, why do it?

Filed Under: Career satisfaction, Marketing legal services, Personal development, success

Sweaty men, heavy machines, pizza and beer

November 4, 2015 by David M. Ward

They’re re-paving the streets outside my house. I love watching the men do their job. Sorry ladies, I didn’t see any women on the crew. Just a bunch of sweaty guys doing back-breaking work. I can almost smell the testosterone. Okay, maybe it’s hot asphaltÂ and diesel fumes I smell, but you get the picture.

They use trucks and machines I’ve never seen before, to do a job I don’t fully understand. But I can tell thatÂ they do the job well. Everyone knows what to do and I am fascinated watching them. In fact, I could watch them all day.

As a kid, I loved watching the new construction in my neighborhood. The sounds of big trucks and bulldozers,Â nails being hammered, wood being sawed, trucks backing up and dumping fill dirt.Â This is the stuff of childhood, at least it was for me, which is interesting because I can barely change a light bulb.

I still love watching people do their jobs, and not just construction. I love to see them do what they do with precision and confidence, like they’ve done it so many times before.

Wouldn’t it be great if people loved watching lawyers do their job?

Unfortunately, they don’t. People expect lawyers to do what they see depicted on TV. The reality, of course, is very different.

Nobody wants to see you dictate a letter or prepare someone for a deposition. Nobody wants to watch you read case law, stroke your beard, and look at the ceiling while you think about the issues in a case.

But alas, all is not lost. You can show people what you do and you can make it interesting.Â You can do that by telling work-related stories.Â The good news is that those stories don’t need to be exciting. They also don’t need to be very long. A sentence or two, a few paragraphs, are all you need to show people whatÂ you do for your clients.

But here’s the thing.Â Don’t talk about issues or statutes, pleadings or agreements. Talk about people.

No matter what kind of practice you have, your work helps to solve problems for or deliver benefits to people.

Talk about the people you represent and their business or their family. Talk about why they contacted you and what you did for them. But mostly, talk about them.

For example:

“Yesterday, I was hired to review a lease on a new property for my client, Charlie Booker. His company makes beer-infused pizza, and business has been great. He’s growing so fast, he needed a bigger facility. He wanted me to negotiate theÂ lease on the new property and make sure there weren’t any ‘gotchas’.

Charlie started the company just two years ago in his garage. Just him and his wife. His two kids helped out after school, putting together the boxes for the pizzas and passing out fliers in the neighborhood. Today, Charile employs 40 people who are passionate about making the best tasting beer-flavored pizza known to humanity. I’ve eaten a lot of pizza in my lifetime, and I’ve had a few beers, too, and I’ve got to tell you, there’s nothing like Charlie’s Beerizza. Go to his website and see what they do and where you can get someÂ Beerizza. Tell himÂ I sent you.”

In other words, talk about the client, notÂ yourself.

You did the lease. Fine. I’m sure you did a good job. But nobody cares. Leases are boring (to most people), so mention what you did, but tell stories about the people for whom you did it.

Filed Under: Communication, Marketing legal services, Newsletters, Online Marketing

The best career advice I ever heard

November 3, 2015 by David M. Ward

I was at a real estate investment seminar in the 1970’s with hundreds of others. The speaker knew that most of usÂ would never do the one thingÂ they needed to do become a real estate investor: take action.

Most people procrastinate. Hell, most people don’t even read the materials that come with the course. They let fear and inertia stop them from doing the activities that will takeÂ them from where they are to where (they say they) want to be.

To make his point, the trainer stood at the front of the room and took a twenty dollar bill out of his pocket. He held it up in the air and said, “Who wants it?”

Many hands went up. There were murmurs throughout the crowd. The trainer stood there for what seemed like an eternity, but nothing happened. Then, a brave young manÂ got out of his seat, ran to the front of the room, and plucked the twenty dollar bill from the trainer’s hand.

The trainer pointed out that to get what you want in life, you have to take action. Immediately. Like the young manÂ who walked away with the prize.

Good point. Well played.

Don’t think about it. Get your ass out of the chair and go get it. That’s the ticket to success.

I imagine that if the same demonstration had been done in a room filled with attorneys, nobody would come up and take the money. They would be trying to figure out the catch. Or the tax consequences. Or how to get a third of someone else’s money.

So, if the key to success is taking action, what is the key to taking action?Â Later, the trainer told us the answer.

He said that it was a belief in the I.G.D.S. philosophy. That stands for “I’m Going to Die Someday”. Life is not a dress rehearsal. There’s no “later,” this is it. You’ve got one shot and the clock is ticking.

Cue Bon Jovi.

I don’t remember much else from that seminar all these years later, but I remember these lessons. I can’t say I’ve always been faithful to them, however. It’s theÂ dying thing. I’m still searching throughÂ the fine print.

Filed Under: Inspiration, Personal development, success

Working part time on your fortune

November 2, 2015 by David M. Ward

Personal development legend Jim Rohn advised us to, “Work full time at your job and part time on your fortune.”

Your job pays the bills. It keeps the machine running. And most people need to spend most of their time doing that. But not all of their time. Some of their time should be invested in their future.

Your future might be where you want your practice to be in five years. It might be a side business or project you’re working on that will allow you to slow down, retire, or enter another phase of your life. It might be your investments, a cause that excites you, or something else you dream about.

How much time should you invest in your future? That’s for you to decide, but 20% seems like a good place to start. If you work an eight hour day, spend 90 minutes working on your fortune, and the rest earning a living.

If that’s too much, if you need a full eight hours to do the work that pays your bills, then for the next few years, you might have to work a 9 1/2 hour day. Or, work on your fortune after your work day ends, in the morning, and on your lunch break. That’s what I did when I started my publishing and consulting business.

And hey, don’t go looking for the time. You won’t find it. You have to make the time. Look at your calendar and block out 90 minutes a day, or two 45 minute periods, or six 15 minute periods every day.

Don’t forget commute time or exercise time. You can make calls in the car or dictate letters and articles at the gym. I dictated the first draft of this post while I was on my morning walk.

If 90 minutes is too much, start with 30 minutes and work your way up. Whatever number you choose, make sure you do itÂ every day. If you don’t, if you skip days, you are telling your subconscious mind that your dream isn’t important. Before you know it, it won’t be.

Whatever future you desire and dream of, if it’s important to you, you will make it a priority. You’ll get up early or stay up late, and you will do what needs to be done. If it’s not important, you won’t.

In a few years, you’ll either say, “I wish I had,” or “I’m sure glad I did”.

Filed Under: Inspiration, Personal development, success Tagged With: jim rohn