Even more free software for marketing online (thru Xmas only)

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Does AdWords make AdSense for lawyers?

If you take some time to learn what you’re doing with Adwords, you can economically drive targeted traffic to your web site. The campaigns I’ve run have only been on Google searches, however, mainly because I didn’t want to take the time to find appropriate web sites for my (Adsense) ads to appear.

I just downloaded a new piece of software that makes that easy, and it’s free until Christmas Day. I’ve just started playing with it and like what I see. If you use Adwords, or think you might any time soon, check it out. Here’s the page with a demo video and download link: http://portalfeeder.com/adsensefinder.php

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More free software–promote your law firm web site through blog comments

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One way to promote your web site or blog is by posting comments on other blogs, but finding the right ones is time consuming. To some extent, you can automate that process with "Comment Kahuna," free software from  Jason Katzenback, Marc Quarles & Jason Potash at DealDotCom.com

This link takes you to a short video that explains how it works, and then you can download the software.

I used Comment Kahuna to find attorney marketing blogs I’ve never seen, and I then posted pithy comments thereon, linking back to my web site. Because your searching and posting activities are saved for you, it’s easier to go back to web sites where you have posted and see if your moderated comment got posted and if any follow-up by you is called for.

In the process, I found some good material I can use, here. For example, one site I found had an article listing web sites/directories where lawyers can list their web site. Here’s that article, and my comment.

Speaking of software, mentioned she’s using PC Pitstop Erase to erase personal data from her lap top. Since data that has been deleted from your hard drive can be recovered by identity thieves, and stolen lap tops are a major source of identity theft, software like this is something every attorney should have. As I mentioned a few days ago, new laws impose liability on businesses (and that includes law firms) for failing to safeguard certain non-public information, so losing your lap top (or a breach of your desktop) could spell real trouble. If you’ve used PC Pitstop Erase, or something else you can recommend, please add your comments.

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Free software let’s you add videos to your web site

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Would like to add video to your web site or blog? Techsmith, makers of Camtasia, wants to give you a free copy of their powerful screen capture software. You can use it to post audios, videos, software demos, narrated Powerpoint presentations, or anything else you can think of. And did I mention, it’s free?

The catch? It’s not the latest version. Camtasia Studio 3.1.3 has all the core functions of the latest release, minus the newest bells and whistles.

Posting (original) videos to our web sites is something we all need to do, and this is a good place to start. I haven’t used the software yet, but I’m told it’s easy to use. My first project will be a video tour of another website I own, showing what’s what and where to find it, how to subscribe to the newsletter and the feed, and so on.

To get your free copy of Camtasia Studio 3.1.3, here’s all you need to do:

Step 1
Download the software from here – (save the file to your desktop).
http://download.techsmith.com/camtasiastudio/enu/312/camtasiaf.exe

Step 2
Go to this page, complete your name, country and e-mail address and Techsmith will send you a software key to unlock the program.
http://www.techsmith.com/camtasia/pcpls.asp

Step 3
Install the software and then input the key to unlock it and you will have the full working version of Camtasia Studio 3.

Note: Unfortunately, this is available for PCs only (sorry Mac users!)

Thanks to Yaro Starak for alerting me to this offer.

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50 ways to market your practice (guess what’s missing?)

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Grant Griffiths, at Home Office Lawyer, wrote about his disappointment with a recent ABA Journal article, 50 Ways To Market Your Practice: Top tips from successful solos and small-firm practitioners, because the list doesn’t include blogging or, indeed, much of anything about marketing legal services online.

I agree. It is a glaring omission.

Many of the tips came from the ABA’s Solosez discussion group, comprised of more than 2000 solos and small-firm lawyers, and you would think that lawyers in that demo would be more progressive. But this is THE ABA we’re talking about and we really shouldn’t expect them–or their readers–to be on the leading edge of thought regarding the business of law, any more than we should expect this of law schools.

I suspect that many of their readers know about blogging but don’t do it, and that’s why they didn’t offer it as a "marketing tip". Let’s face it, most attorneys from all demographics still don’t have a web site, let alone a blog. Attorneys are risk-adverse and most aren’t early adoptors (I still consider November, 2007 to be early in the blogging game). Congratulations to those of you who have been at this for awhile–you can be proud of your leadership.

As more attorneys consider blogging, I predict that most will come around slowly, at best. Here’s why:

  1. The don’t see the benefits
  2. They don’t know how to do it
  3. They see it as too much work
  4. They don’t (believe they) have the time

Many lawyers will eventually see the benefits, and monkey-see, monkey-do. (Does anyone remember that expression?) We’ll start to see more attorneys at least talking about blogging.

For those who are challenged by technology, there are ebooks that show how to do it quickly (and free), and other information resources. There’s also software (which is what I used), and firms like this and this who will design and set up a blog for you. We’ll see more resources coming along, so that lack of "know how" will no longer be an excuse "not to".

Those who say it’s too much work are right, of course, assuming they don’t see the benefits or don’t believe they have the time. And then there will be those who say they will set up a blog only if they can delegate the work to someone else, and, of course, that’s not blogging.

The biggest group will be those who see it and want to do it, but don’t think they have the time. Of course if one compares blogging to other marketing activities, i.e., seminars, public speaking or networking, fifteen to thirty minutes a day, a few days a week doesn’t sound like much, and it’s not, especially if you blog not just for the material benefits but because you enjoy it. Nevertheless, a lawyers’ time is precious and I’m going to do my part to demonstrate that with a little thought, you can easily line up more material for your blog than you will ever be able to use. Let’s use the ABA article to demonstrate.

The article presents 50 ways to market a law practice, and while they aren’t all gems, most are good ideas. Marketing is often simple ideas, well executed, and so while these tips might be in the "I already know that" category for some, they will be completely new, for others. And everyone can benefit from knowing not just what to do (the tip) but how to do it (or do it better). That’s where I come in. From this one artcle, I can get enough ideas to write my blog for an entire year.

The first tip is to join your local chamber of commerce. Well, now, I could write a dozen articles on that subject alone! There’s what to look for in a suitable chamber, how to do due diligence before you join, how to meet people, what to say when you introduce yourself, which committees are best to volunteer for, how to start a conversation with people you meet, how to get others interested in you, how to leverage your membership to create other marketing opportunities, and so on.  Two, maybe three weeks worth of material from the one tip, and who knows what other ideas that will lead to.

The second tip is to have a unique business card and hand it out frequently. I’ve written on this subject before, and have more advice in my head (and in my marketing course), and, in addition, a quick search on the Internet will bring other ideas, as well as resources I could recommend (e.g., designers, printers).

And so on. Enough ideas for a year or more.

It’s true that a tip is not an article (I have to produce that), but when you are an expert on something (marketing, your practice area), you have a lot more to say than you may realize. What is obvious to you is often brilliant to those who don’t know it.

And blog articles are usually short. They provide a few pointers and/or resources, share a story, or offer an opinion about something in the news or on someone else’s blog. It doesn’t take a lot of time to write a few paragraphs, especially when you are knowledgeable about (and interested in) the subject.

One caution if you’re thinking of starting a blog: it can be addicting. If you’re not careful, you could spend too much time writing and not enough time doing everything else you need to do, like I have done today. Maybe I should reconsider that delegating thing. . .

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13 ways to get web traffic without search engines

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At last count, 564 subscribers to The Prosperous Lawyer newsletter have downloaded the free ebook from websmartlawyer.com I mentioned a few days ago. Apparently, a lot of lawyers have or want to have a web site to help them build their practice. If you didn’t get your copy, here is the link.

In reading the author’s discussion of search engines, optimizing web pages, and generating search traffic, I started thinking about how all lawyers should have a web site but many undoubtedly hesitate to get one because of the enormity of the task of generating search engine traffic. If you feel that way, forget about search engines for the time being and get a web site anyway because it provides other valuable benefits.

A web site is a mechanism for prospective clients and referral sources to get to know, like, and trust you. It sells you and your services and operates 24/7, at almost no cost to you. Browsers can spend as much time as they want, getting to "know" you through your web site, learning more about what you do, and for whom you do it, and discovering everything else they might like to know that could bring them closer to calling and making an appointment.

Your web site can be (should be) a resource of valuable information, helping clients and prospects to better understand their legal situation and the options that are available to them, as well as demonstrating your experience in helping others with similar issues. This can result in new business, repeat business, and referrals.

Your web site allows you to "cross sell" your other services to clients who may not know "what else" you do.

It provides a mechanism for building your email list, allowing you to communicate more frequently (and at less cost) with clients, prospects and referral sources.

And it is a resource for networking with other professionals. Your clients may be among the 25% of Amercians who don’t use the Internet, but I assure you, your prospective referral sources are not. Your web site and online newsletter give you a reason to reach out to those professionals, perhaps to have them write "guest articles" for your newsletter or blog, or to participate in an online survey.

Now don’t get me wrong, you do want search engine traffic. It’s free, it’s targeted, and it’s a brilliant way to build your practice. But there are other ways to get visitors to your web site, beyond search engines. Here are a baker’s dozen:

  1. Put your website on your business card, stationery, brochures, and in your email signature. (I hope you’re not still using your personal email address. Instead of lawyerjoe[at]sbcglobal.net, it’s much more professional looking to use yourname[at]yourdomain.com. It also allows you to "brand" your domain with every email you send. If you don’t already have your own domain name, get one immediately.)
  2. Use a "resource box" at the end of articles you write; list your contact information, including your web site
  3. Put your web site address in your bio, and your introduction for speaking engagements
  4. Write articles and post them in online article directories (e.g., www.ezinearticles.com, et. al.)
  5. Post comments on others’ blogs or in online forums or list servs, and link to your web site
  6. Write press releases and submit to www.PRlog.com or www.PRWeb.com
  7. Advertise offline: newspapers, magazines, TV/Radio, direct mail, etc.
  8. Advertise online: ezines, Google Adwords & other PPC, www.craigslist.com, etc.
  9. Provide an appropriate testimonial for a product or service you use, with a link to your site
  10. Submit your site to online niche directories
  11. Buy a domain name related to your niche that is already receiving traffic and forward it to your site.
  12. Create an Amazon.com profile and submit reviews for books and other products
  13. Create an ebook and list in on the free ebook sites; contact others who serve your target market and offer to provide this as a free resource to their clients (just like the author at websmartlawyer.com)
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New resources for marketing your law practice online

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If you’re interested in marketing your law practice online (and you should be) there are two resources I want to recommend. The first is a new book, "The New Rules of Marketing & PR" by David Meerman Scott. The sub-title is, "How to use news releases, blogs, podcasting, viral marketing & online media to reach buyers directly." That about says it all. I’ve just started reading it and can tell you, it’s excellent. Highly recommended.

The other resource is a free ebook from consultant Brandon Cornet at websmartlawyer.com. It covers web sites, blogging, search engines, lead generation, and has links to oodles of resources. Valuable stuff.

Cornet’s ebook is itself a fine example of viral online marketing, in that it is a free download from his web site (you don’t even need to supply an email address to get it), coupled with good content that demonstrates his knowledge and experience. Sure enough, here I am "distributing" it to you, and thus, this strategy could quickly generate hundreds of qualified leads for Cornet’s consulting services.

It illustrates another key marketing concept, niche marketing. Cornet could hold himself out as, simply, an Internet/website consultant, hoping to appeal to "everyone" but, like so many others, he would find his voice drowned out by his many competitors. Instead, by targeting lawyers, he narrows his focus, which should make it easier to both generate leads and close them, since clients (and that includes lawyers) prefer specialists.

Both books agree, the Internet has forever changed the rules of marketing. Those who ignore this, do so at their peril.

 

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How to influence social media users

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It’s just over a month since I began blogging. Here’s a quick self-evaluation:

THINGS I HAVE DONE WELL

  1. Posted good content (Positive comments attest thereto)
  2. Posted regularly (nearly five days a week)
  3. Built traffic, subscribers (RSS and newsletter), made new friends
  4. New customers for Referral Magic and The Lawyers’ Marketing Toolkit without paid advertising

THINGS I NEED TO IMPROVE/DO MORE

  1. Reach out to other bloggers (Comment on their posts, point my readers to their good content)
  2. Improve search engine rankings for certain key words
  3. Learn more about "nettiquite"–what’s the proper way to quote others, post comments on other blogs (i.e., can you link to yours?), etc.
  4. Learn more about "social networking" sites and how I can use them to build traffic and develop relationships with prospective promotion partners and mentors.

An excellent article on doshdosh.com, "How to influence social media users" presents a step-by-step plan for doing just that and has applicability to any kind of online networking.

Many of the web sites mentioned I’ve never heard of let alone visited, but they influence millions. So much to learn in this new world. . .

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Is this fee splitting or smart marketing?

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Wouldn’t it be great to have hundreds of people referring clients to you on a commission basis?

"You can’t do that! That’s fee splitting. It’s illegal!"

Well. . . it depends.

It’s true that you can’t compensate non-attorneys for referring clients to you. But there’s nothing wrong with paying commissions to people who sell your book or tape set or other product–or service–as long as that product or service does not constitute "legal services".

The idea is simple. Let’s say you’re a divorce lawyer and you write a book (ebook, audio book) entitled, "Squash ’em: The complete guide to successful divorce". You offer your book for sale from your web site. The more books you sell, the higher your profits. But the purpose of the book isn’t just to make a retail profit. Think bigger.

People who buy a book on divorce, written by a divorce lawyer, are likely to be a prospective client for that lawyer’s services, don’t you think? Or someone who works with couples with marital problems, perhaps. When they read your book and see how you have helped other people in their situation, they’ll see how you can help them (or they people they can refer).

If these people do hire a lawyer, there’s a pretty good chance that you’ll be the one who is hired, especially if your book offers a free consultation or otherwise invites them to take "the next step".

Okay, so your book does a good job of selling your services to those who read it and the more books you sell, the more clients you are likely to have.

Now, to sell more books, you could advertise, and you might want to do that. You can offer your book on amazon.com and through a myriad of other outlets. But you can also set up an affiliate program and let other people advertise your book for you.

Why not let marriage counselors and people who run support groups, for example, sell your book to their clients? You pay for "advertising" (commissions) only when sales are made.

Technology makes it easy to automate the selling process and track affiliate commissions. All you do is find more affiliates and tell them about your book and the opportunity to market it. The affiliates sell the book, the book sells you, and hundreds of prospective clients find out about you and the services you offer, and pay you for the privilege!

Another strategy is to give away your ebook. Offer it as a download from your web site in return for the visitor’s contact information. You can also invite others to offer it from their web site, as a free resource to their readers, or, perhaps, as a premium for subscribing to their newsletter. The viral nature of ebooks could bring you an enormous amount of target traffic to your web site.

If your book is available online, you’re likely to get inquiries from prospective clients in jurisdictions where you do not practice. Now you’ll have the delightful problem of finding lawyers in the appropriate jurisdictions and developing reciprocal referral arrangements.

There are many other benefits to publishing a book and most lawyers are capable of writing one in about 90 days. If you don’t have the time, you could hire a ghost writer, work with a collaborator, or create something you do have time to do, i.e., a recording of one of your seminars.

One last thing (and I wish we lived in a world where I didn’t have to say this): check with your jurisdiction’s authority (bar association, law society, et. al.) regarding the ethics of this strategy. If they say you can’t do it, move. This is too good an idea to pass up.

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Google Alerts: Free intel on you, your clients, competition

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I use "Google Alerts," their free, automated service, to notify me when anything appears in their database about me, my web sites, or subjects I’m interested in. You should, too.

Find out if someone mentions your name or your firm name in a web page or blog post.

Keep track of news in your practice areas.

Stay abreast of items that mention your clients or prospects, by name, or their industry. Show them you care about them by judiciously forwarding links to that information.

Another way to use Google Alerts is to track information about key people with whom you want to network. You might make a list of key vendors, suppliers, or professional advisors to the types of clients you target. Alerts will allow you to follow what they are doing. For example, if a consultant publishes a new article or gets an award, you can write and congratulate them, offer comments on their article, or propose a joint marketing effort.

The possibilities are endless.

For more information on Google Alerts, go to http://www.google.com/alerts

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How to choose the right specialty & my web site diary

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I posted two articles on the web site today:

  • How to choose the right specialty. Choosing the right right area(s) in which to specialize is one of the most important decisions you will ever make. To help you decide, ask yourself, and others, these questions.

  • David’s web site diary. Here’s what I have done to create this web site. If you’re interested in starting your own blog, here’s what I did (and why). I will update this page as this site develops.
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