Blog or newsletter?

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Many ask whether they should start a blog or a newsletter to market their practice. They require different resources and workflows and it’s understandable to ask, “Which one is better?”

But that’s the wrong question. The right question is, “Which one should I start first?” because, ultimately, why wouldn’t you have both?

If you write a blog post, why not email it to your list? If you email an article to your list, why not also post it on ye old blog?

Why not also post said content on social media, record it as a video, repurpose it as an ebook, and print it for a handout?

Why indeed?

So, that’s the plan. But if you’re just starting down the content marketing road, where do you start?

I’d start with a blog. It’s easy to set up and the sooner you do that, the sooner you can get some traffic coming to visit your “store”.

Visitors will consume your content and share it. Search engines will index you and send you more eyeballs. And while folks are consuming your content, they will learn what you do and how you can help them.

I love it when a plan comes together.

Once you set up your blog and post 10 or 15 articles, start your newsletter.

And send all of your blog posts to your list.

Once a week, more often if you can, less often if you can’t, post and email something to your visitors and subscribers. Re-post that content, or links thereto, on your socials, and encourage your readers and visitors to share it on theirs.

And just like that, people are finding you, hearing about your wicked ways, and eventually, ready to contact you to ask questions or schedule an appointment.

You can set up a blog in a few minutes. Click this, choose that, and done. A newsletter might take you a weekend or two, because you have more options and decisions.

You can hire someone to set things up for you or help you, but I suggest you learn how to do it yourself so you don’t have to call someone every time you want to change something.

You should write the content yourself, or most of it, because your blog and newsletter represent you and what you would say if you were speaking to prospective clients in person.

Schedule one hour a week for writing and posting.

If you’re brandy new to all this, you can work on everything “in private” before you open to the public. Write articles, hang curtains, make everything pretty, and when you’re ready, hang up an “open for business” sign in your window.

But don’t wait too long. Clients are waiting to find you.

How to create a newsletter that does most of your marketing for you

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More ways to get traffic to your blog

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Yesterday, I said there are other ways to get traffic to your blog besides search. Paid advertising should be considered, but there are others that are free (other than the time it takes to use them, but you can have an assistant do most of this for you) and, arguably, better.

For starters, you should routinely ask your clients, professional contacts, and newsletter subscribers to share your content with their friends, clients, customers, and others who might need help or be interested in your (great) content.

Your blog should also prominently display share icons so visitors can easily share your content on social.

Simple. And smart. When someone who knows you or follows you shares your content, they are referring people to your digital door and implying that you’re good at what you do.

That’s a referral, isn’t it?

What else. . .

Mention your blog and link to it everywhere:

  • In your email “signature” and the signature at the bottom of articles you publish elsewhere
  • In your bio, when you are introduced at a speaking event
  • In interviews, when the host asks you how people can learn more about you
  • Print copies of some of your content for the table in your waiting room and the table at the back of the room at speaking events
  • Put print and/or digital copies in your “new client welcome kit” to share with friends and family

You have access to an army of people who know, like, and trust you. Use them.

What about the rest of the universe?

Social media (if that’s your thing) can be a good source of traffic. Flakebook, Quora, Reddit, Linkedin, and many others have groups you can join or discussions about subjects within your area of expertise you can take part in.

Answer questions or comment on the answers provided by others, and link to your blog.

You can do the same thing in consumer or business forums.

You can share your content on sites like Medium and direct readers to your blog for more of your wisdom about the subject.

You can find small blogs in your niche, even those written by other attorneys (or perhaps especially those), and comment on their posts, with a link to your blog. You can also offer to write guest posts for those blogs.

And, when you have enough content, you can gather up your posts and create an ebook, which you can sell on Amazon, and/or offer to visitors to your site, as an incentive to sign up for your newsletter.

There, that should keep you busy for a while. Busy with new clients, that is.

Email (and blog) marketing for attorneys

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7 ways to grow your law practice with videos

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Everybody (and their brother) likes to watch videos and you can use them to build your practice.

You don’t need expensive equipment or software or spend a lot of time recording and editing. And you don’t have to appear on camera.

Because it’s not about the videos, it’s about the content.

Here are 7 ideas for videos to make that content:

  1. Explain something. Tell people about the law, legal issues in the news, teach them how to do something, share your opinions, and anything else your market would like to know about your area of expertise.
  2. Interview someone. Ask another lawyer a series of questions about their practice area. Interview your business clients, authors, bloggers, and subject-matter experts. Ask a friend to interview you.
  3. FAQs. Invite your subscribers, clients, or followers to submit questions and answer them.
  4. Talk about your work. Describe your services, who might need them, and when. Tell folks what you can do to help them and how to get more information or take the next step.
  5. Show how you make the sausages. Demonstrate your document creation software, calendaring system, research systems; explain how you open a new file, investigate, or prepare for trial.
  6. Recommendations and reviews. Software, books, websites, businesses, trade shows, courses—anything you recommend or have heard good things about.
  7. Promote your other content. Show folks your website, blog, articles, books, podcasts, newsletter, and other videos, and your upcoming presentations or publications. Tell them what they’ll learn and encourage them to read, watch, listen, subscribe, and share.

You can also re-use content you’ve previously created. Convert your blog posts or articles into videos (read and record), upload your presentations, podcasts, webinars, or panel discussions.

Post your videos on your channel and blog and encourage others to share them on theirs.

You’ll get more traffic, subscribers, followers, leads, repeat business and referrals.

You might also have a lot of fun, you ham.

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Getting traffic old school style

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You want more prospective clients to visit your website, to see what you do and how you can help them. The more who visit, the more clients you get.

You can improve your SEO. You can advertise. Or you can get more traffic with some old school tactics.

Here’s the plan:

Step One: Create Content.

Create 10 or 20 articles that talk about the things prospective clients want to know—their problems, their risks, the law, the procedure, timing, options, and what you can do to help them.

The kinds of things they search for when they are online, or ask you about when they talk to you.

Each article should mention one or more of your services and link to a page that provides more information. That page should tell them how to get their questions answered or get started.

Create an “index” or directory page that links to these articles and post that page throughout your site. You want to help visitors find your content and, once they’ve consumed one article, to see what else you have available.

Step Two: Promote Your Content

Copy your index page, add your website address and contact information, and distribute this in print and digitally:

  • Email it to your clients, ask them to forward it to anyone who might like to see this information
  • Mail it or hand a print copy to clients and former clients (for them and/or to hand out)
  • Send it to referral sources, to give to their friends and clients
  • Put copies in your waiting room; if you have business clients, ask them to put copies in their waiting room
  • Pass them out at your speaking engagements
  • Put it in your new client kit
  • Offer it on your social channels
  • Offer it at the bottom of articles you publish elsewhere
  • Offer it to listeners/viewers when you are interviewed

And so on.

You can also gather up your articles, or the ‘best of’, into a booklet or report, and distribute that. You might offer it as a lead magnet to anyone who opts in to your newsletter, for example.

Old school. Easy to do, zero cost, and highly effective for driving traffic to your site and prospective clients into your loving arms.

More

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Do you need more than one website?

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Do you need more than one website? Most lawyers and law firms don’t. But there are several reasons to at least consider the benefits of having additional sites.

If you do PPC ads or SEO and target highly competitive keywords, having a site that’s “tuned” for those keywords could give you an advantage. If you do broadcast or display advertising for major tort cases or consumer class actions, having sites dedicated to those matters also makes sense.

If you target very different markets, financial professionals on the one hand and first responders on the other, for example, or businesses and consumers, having separate sites that provide content, testimonials, use cases and offers appropriate for those markets may also be a good idea.

The same goes for your practice areas. Your business clients might not be interested in your criminal defense work and might actually see you in a different light if those practice areas are promoted on the same site. And remember, clients prefer to hire lawyers who specialize, so keeping what you do separate from what else you do might be a sound practice.

Do you have different locations or practice in different jurisdictions? Do you target clients who speak different languages? You might want to “localize” your marketing with separate sites for each location or language.

If you want to test special offers for new clients, without alienating your existing clients, maintaining separate sites is a good way to insulate yourself.

Finally, if you have more than one or two lawyers, especially in different practice areas, you might want each lawyer to have their own site in addition to the firm’s site.

That way, each lawyer can build their individual brand, post their own practice-area specific content, maintain their own blog, promote their own newsletter and social media channels, and otherwise do their own marketing, without getting in the way of anything being done by the other lawyers, or the firm.

So yeah, different websites might be just what the doctor ordered.

How to create a website that makes the phone ring

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Milk it

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You like the idea of writing shorter emails and articles and using them to stay in touch with your subscribers and followers. You like being able to get your blog post or newsletter done in less than an hour.

You have time to do that. But what if you need to or want to write longer pieces?

Some content can take hours to write. Or days. You can’t do that every day or every week.

You don’t have to.

You can use all the research and writing you do to create a 5000 word article, report, podcast, or presentation to create additional content, the kind of content you can create in minutes because you’ve already done the heavy lifting.

The research is done. The writing is done. Go back to your original material and create new content:

  • A summary of the key issues or arguments
  • Profiles of the parties or stakeholders
  • Additional issues or cases related to your subject
  • A list of resources
  • Answers to FAQs
  • Additional comments by you or others
  • Additional cases or examples you didn’t use
  • Recommendations for readers in different niches
  • A PDF collection of your slides, notes, or case summaries
  • Transcripts of interviews from your research
  • And on and on

Each of these ancillary bits of content shouldn’t take you more than a few minutes to put together.

You might get a month or two of additional posts out your original post or presentation.

Each post gives you another opportunity to stay in touch with and provide value to your readers and followers. Each post gives you another opportunity to be found through search and social.

And, when you think you’ve milked your original content dry and there’s nothing left to write, write one more post summarizing and linking to all of your posts, for the people who came late to your party, and for those who will come next month and next year.

Email Marketing for Attorneys

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Would you hire you?

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Here’s an interesting exercise. . .

Pretend you are someone else. A prospective client who’s never heard of you or what you offer.

You come across your website, presentation or other content. You read or listen. Examine the services, benefits, and offer.

Would you respond? Make an appointment? Call and ask questions?

Would you send referrals? Forward the link? Recommend the content?

If so, why? What persuaded you? If not, what stopped you?

You may not be your prospective client and you may have different standards than they do, but you can put yourself in their shoes and give yourself an objective once over.

Do you make a good impression? Are you the kind of lawyer you would want to work with?

Do you appear honest, caring, and thorough? Are you tough enough? Smart enough? Successful enough?

Do you answer frequently asked questions, show the visitor you understand their situation, and persuade them to take the next step?

Does something need to be fixed, added, or removed?

Give it a shot. Take a look and ask yourself: Would you hire you?

The Quantum Leap Marketing System for Lawyers

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Show ’em

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Actors carry a portfolio of headshots to show casting agents what they look like in different roles. Wedding photographers, home improvement companies, real estate agents, and other businesses keep photos of the houses they’ve sold, the kitchens they’ve remodeled, and the weddings they’ve shot.

If they can do this, why can’t you?

But how?

The practice of law is abstract. Intangible. You can’t show people photos of you doing your work?

But you can do the next best thing.

You can show photos of you on stage, giving a presentation. You can show photos of yourself on the courthouse steps, copies of articles you’ve published, and certificates or awards you’ve received.

You can create a “brag book” or section of your website dedicated to displaying third party validation of your capabilities. A place to publish screen shots of reviews, testimonials, letters of praise, success stories, and positive press coverage you’ve received.

Do you have any famous cases or clients (and permission to so mention)? So, mention them.

Do you sponsor a Little League team? Photos, please.

Have you written a book? Where’s the cover?

Do you teach CLE or serve as an arbitrator, mediator, or judge pro tem? We’d like to see you in action.

And hey, what about your personal side?

Do you like to cook? Paint? Build? Do you restore classic cars? Help out at your kid’s school?

They have nothing to do with your practice but everything to do with you, and people want to know about you.

So show ’em.

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Do you make this mistake in your newsletter?

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When you set up a new newsletter, one of the first things you’ll do is add one or more emails to the auto responder. These emails go out automatically as new subscribers sign up.

Typically, the first email will welcome them, tell them how often they can expect to receive your newsletter, provide a link to download the report or other incentive you promised, and a few other housekeeping matters.

But if that’s all it does, it’s missing the most important element.

Most people subscribe because they want the information you offer in your report. But they found your site or page because they were looking for an attorney to help them with a problem.

So, make sure your first email, and every email, tells them what to do to get your help.

Your contact information, sure, but more than that—tell them what to do and why.

Tell them to call or fill out a form. Tell them what happens when they do.

No, it’s not too soon to do that. No, you don’t need to send more information first, to warm them up and build value before you sell them on taking the next step.

They need help. They might be ready to talk to you and hire you today. So, tell them what to do.

If you don’t, their problem might get worse, or. . . they might call someone else.

You don’t have to hard sell. You don’t have to go into a lot of detail. But you should tell them what to do and why.

Show them the pathway to getting the help they need and want.

In every email.

Not everyone is ready to talk to you or hire immediately, of course, so deliver the information, too. Tell them about the law, their risks, their options.

But do that in addition to telling them to contact you, and why.

You might not need more than a sentence or two, with a phone number or a link. Sometimes, you’ll do more. But never do less.

How to build your practice with an email newsletter

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Two goals for your website

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When someone arrives at your website, you want two things to happen.

First, you want them to give you their email address, so you can follow up with them since the odds are they won’t call you on their first visit.

In fact, if your website does nothing else but capture the identity of visitors, it will have served its purpose.

Many people build profitable businesses with a simple landing page and an enticing offer. No other information, no address, no list of products or services, not even their name. That all comes later, via email.

I’m not saying this is what you should do. But if you wanted to, you could.

Assuming you have a more traditional website, that leads to the second goal. Achieving this second goal will make achieving the first goal much more likely.

Your second goal is to convince the visitor that they’ve found the right lawyer.

Can you do that on their first visit? To a great extent, you can. You can show visitors that you have the knowledge and experience to help them with their specific problem or aim.

Key word here is “specific”.

You convince someone, first-time visitor or otherwise, that the work you do, the problems you solve, the benefits you deliver, are exactly what they want and need.

The simplest way to do that is to show them you specialize.

You don’t do “everything,” like many lawyers; you’re not a Jack or Jill of all trades. You focus on providing solutions to the very problem they’re having, the problem that prompted them to come looking for an attorney.

Choose one practice area exclusively, or lead with one practice area and “hide” the others, in the footer of your site or on other pages.

Or on other websites.

When someone finds your website, you want them to see they’ve come to the right place. Show them that and they’ll want to learn more. Show them everything you do and you dilute the effect and may drive them to keep looking.

Clients prefer lawyers who specialize. The same way patients prefer doctors who do. The way you prefer to hire a lawyer who consults with lawyers on marketing, rather than a marketing generalist.

More: The Attorney Marketing Formula

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