Why lawyers should make their beds every morning

June 2, 2014 by
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I have tremendous respect for our military. What they do to protect us in an increasingly dangerous world is awe inspiring. If you have every served, I sincerely thank you.

Military training is about a lot of things, the most important of which, I believe, is learning to be a leader. Leadership starts with self-discipline, courage, commitment, and honor. It is nurtured by compassion, good habits, and a hell of a lot of hard work.

You can’t lead others, however, until you learn how to lead yourself. That’s the lesson I got from the commencement address delivered by former Navy SEAL, Admiral William H. McRaven, to the UT Austin class of 2014. It was brilliant. I hope those who had the honor of hearing this 20 minute talk got as much out of it as I did.

I was directed to this page after reading elsewhere one of Admiral McRaven’s lessons about the importance of making your bed every morning:

If you make your bed every morning you will have accomplished the first task of the day. It will give you a small sense of pride and it will encourage you to do another task and another and another.

By the end of the day, that one task completed will have turned into many tasks completed. Making your bed will also reinforce the fact that little things in life matter.

If you can’t do the little things right, you will never do the big things right.

And, if by chance you have a miserable day, you will come home to a bed that is made—that you made—and a made bed gives you encouragement that tomorrow will be better.

Navy SEALS candidates are challenged to do things few people will ever be asked to do. Their physical training is astonishingly rigorous. But their training does far more than mold their bodies and prepare them for service, it molds their minds and their character and prepares them for life.

Broadly defined, leadership means showing people a better future and then helping them get there. As lawyers, we need to remember that we are more than warriors or scribes, we are leaders. Our clients and our community depend on us to guide them to a better future.

We don’t need military training to learn how to lead, but the military has no doubt turned out more leaders than any other institution. Listening to Admiral McRaven’s stories about some of the lessons he learned in basic SEAL training and his advice to the class of 2014 show us why.

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Filed Under: Personal development, success Tagged With: , , ,

Grow your law practice by training your creative muscles

May 29, 2014 by
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If you’re like me, you don’t finish every project you start. Not even close.

On your hard drive or in a box in your closet lie countless half-written articles, outlines for seminars that have never seen the light of day, and volumes of clippings related to things you thought you might do someday.

It’s okay. You don’t have to do everything you think of, or finish everything you start.

At some point, though, you have to finish something. Not just because it might be useful to you in your work or another aspect of your life, but because finishing things is the cutting edge of growth.

I know you finish things every day. You settle cases, you draft documents, you produce. But most of what you do in your work is routine and unlikely to lead to anything more than incremental growth.

If we want to take a quantum gigantic leap in our personal and professional life, we need to do things we’ve never done before. We need to create.

Creating strengthens your creative muscles. The more you do, the more you will be able to do. In time, you’ll be able to take on bigger projects, the kind that can create fortunes.

You will also train your subconscious mind to find new ideas to tackle. The more you say “yes” to the ideas your mind serves up, the more ideas it will bring you.

Eventually, you will have an abundance of big ideas, and the capacity to bring them to life.

Go through your electronic notes and physical repositories and find something you can finish. Start with something small, something you can finish today. Then, do something bigger.

It doesn’t matter if what you create is any good, or even whether you use it. What’s important is that you get in the habit of taking on new creative tasks and finishing them.

If you want to grow your law practice, start by growing yourself.

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Filed Under: Personal development, Productivity, success Tagged With:

How to be more productive every day

May 23, 2014 by
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“We often assume that productivity means getting more things done each day. Wrong. Productivity is getting important things done consistently. And no matter what you are working on, there are only a few things that are truly important.” So says James Clear in his blog post, The Only Productivity Tip You’ll Ever Need.

His advice: “Do the most important thing first every day”.

It works because our energy is higher, our willpower is stronger, and because human nature compels us to finish what we start (so start something important). When you do the most important thing first, other things that come up during the day won’t keep you from doing what’s most important because, well, you’ve already done them.

If you are a night owl, if you aren’t at full throttle until some time after the morning, start there. Whenever you start working, work on the most important task first.

Clear acknowledges that most people don’t do this. We are conditioned from an early age to respond to the stimuli around us, and we do. We answer emails, return phone calls, and take care of whatever might be in front of us, even if it’s a low priority. We also have work assigned to us by others, or by our duties as parents, and we are conditioned to take care of these things first, even if they aren’t the most important tasks in our day.

Clear doesn’t suggest shirking our responsibilities, but to make room in our life for the things that best serve our agenda, not necessarily someone else’s.

I’m guilty of this myself. I write a daily blog post. I don’t do it first thing in the morning, but I do it before working on other projects which are more important. I write the blog post “first” to get it done, so I can spend the rest of the day working on other things. I get the post done every day but I don’t always get as much work done on my most important projects. In fact, some days, I don’t get anything done on them at all.

I like the idea of starting the day with my most important task which right now means finishing a new book. My fear is that I will get engrossed in working on the book and leave no time to write a blog post, or other things I need to get done during the day.

I think the answer might lie in time blocking. That is, starting the day committed to a block of time for the most important task(s). Give it an hour, or two, and then work on other things. If there’s time left over, I can go back to the most important tasks.

I’ll try it and let you know how it goes.

I use Evernote to be more productive. See how in my ebook, Evernote for Lawyers.

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Filed Under: Personal development, Productivity, Time Management Tagged With: , , ,

How to tackle big projects

May 22, 2014 by
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I’ve done a lot of writing in my life but I’ve never written fiction. I want to. Writing novels has been a lifelong dream. It sounds like such an immense project, doesn’t it? How do you do it? Where do you start?

Like any big project, you start at the beginning. As Mark Twain said, “The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into small manageable tasks, and starting on the first one.”

Novelist, E.L. Doctorow, when asked about the immensity of writing a novel put it this way: “It’s like driving a car at night. You never see further than your headlights, but you can make the whole trip that way.”

Big projects are collections of smaller tasks. You don’t sit down and write a 100,000 word novel, you write 1,000 words, or 500, and you repeat this process until you are done.

But don’t you have to know the destination? You can’t just get in your car and drive and expect to get where you want to go, can you?

Some people do. Some people know they want to write a book or start a business or travel to foreign lands and they just do it. They begin the journey, with little more than a general idea of where they want to go, and eventually, they get there. They’ll probably tell you that not planning everything makes the journey that much more enjoyable.

In the world of fiction writing, they are called “pantsers”. They write by the seat of their pants. They start with an idea or a character and see where it takes them. The few times I’ve tried writing a story, I did it this way. I quickly found myself asking, “What happens next?” and I didn’t know, so I stopped writing.

At the other end of the spectrum are plotters. They plan out the entire story, from start to finish, deciding in advance “what happens next” before they begin the actual writing.

And then there are those who fall somewhere in the middle. They know the major plot points or beats they will use to advance their story, but they don’t know all the details. They are prepared to let their characters take them in different directions, but they keep their eye on the destination.

In the business world, I think the latter is the right model. A business plan that is loaded with specifics and details is impractical to follow in view of the vagaries of the real world where, unlike a novel, you aren’t omnipotent. On the other hand, starting with no plan whatsoever could find you wandering, if not foundering.

A business plan, or the plan for any big project, should address the big picture and general direction of the venture. You need to know where you are going and how you will start; you don’t need to know everything.

Do you have a big project you’ve been putting off because you don’t know how to do everything? Now you know you don’t have to. You need to know what you want to accomplish, have a basic understanding of the issues you will need to address, and then you need to start.

You don’t need turn-by-turn navigation helping you get to your destination. You can stop along the way and look at the map or ask for directions. But you’ll never get where you want to go unless you get in the car, turn on the engine, and drive.

The Attorney Marketing Formula comes with a simple marketing plan that really works.

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Filed Under: Marketing Plan, Personal development, Productivity

Are we having fun yet?

May 13, 2014 by
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I have a theory. And a challenge for you.

My theory is that we are put here on earth to have fun. The purpose of our lives is to feel and express and share joy.

We work because we enjoy what we do or because it provides the funds that allow us to do what we enjoy. We learn things because we enjoy learning or because it makes us better at our work, which allows us to have more fun.

We raise kids because they give us joy (most of the time). We embrace our religion because it gives us inner peace, direction, purpose, and pleasure.

We watch TV and movies and play games because it’s fun. We buy new clothes and new cars and other things we may not need because we enjoy looking good.

Every sentient being acts to either avoid pain or achieve pleasure. We’re hard wired for this. We avoid danger and we seek comfort. Humans are defined by our self-interest, and as we pursue things that make us happy, we make the world a better place. We create, we contribute, we share.

I’m no philosopher, but this is what I choose to believe. And. . . I enjoy believing it, so don’t try to talk me out of it.

Are we having fun yet? Yes, we are. That’s what we’re supposed to do.

My challenge to you is to admit why you’re here. Confess that you are a pleasure-seeking creature and give yourself permission to freely express your love of life.

Make it a habit. At least once a day, do something completely fun. Play a game, read a comic book, watch a funny video. Do something creative, just for the fun of it. If you have to, schedule 5 minutes a day on your calendar and label it “fun”.

Imagine what it would be like having fun all day long. Getting up with a smile instead of a groan. Doing deeply satisfying work. Surrounding yourself with people and things that make you happy. Going to bed at night knowing you have a purpose and you have lived that purpose.

This is not a pipe dream. You’re on your way towards making this your reality. You may start with 5 minutes of scheduled fun, and if that’s too much for you, start with one minute. Then two. Eventually, most of your day will either be outright fun or something that supports it.

Life is supposed to be fun. If it’s not, you’re doing it wrong.

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Filed Under: Inspiration, Just for fun, Personal development

Make better decisions by making fewer decisions

May 12, 2014 by
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I’ve heard it said that successful people make decisions quickly and change their mind slowly, if at all. One advantage this confers is that it helps the decision-maker avoid “decision fatigue,” a phenomenon that refers to the “deteriorating quality of decisions made by an individual after a long session of decision making.”

One study of judges reviewing parole applications found that judges were more lenient earlier in the day than they were after a long session of decision making:

What the researchers found was that at the beginning of the day, a judge was likely to give a favorable ruling about 65 percent of the time. However, as the morning wore on and the judge became drained from making more and more decisions, the likelihood of a criminal getting a favorable ruling steadily dropped to zero.

After taking a lunch break, however, the judge would return to the courtroom refreshed and the likelihood of a favorable ruling would immediately jump back up to 65 percent. And then, as the hours moved on, the percentage of favorable rulings would fall back down to zero by the end of the day.

Apparently, our willpower becomes weaker after we have made a lot of decisions or we are otherwise fatigued.

To make better decisions:

  • Make fewer decisions. Once you decide on something, stick with it, unless there is a very good reason to change your mind.
  • Make important decisions earlier in the day. Similarly, save less important decisions for later in the day, to avoid impulsive decisions.
  • If you have to make important decisions later in the day, eat something first.
  • Schedule important tasks for earlier in the day. When decisions come up, you will be more likely to make better ones.
  • Sleep on it. Before making important decisions, make sure you have had a good night’s sleep.
  • Take breaks throughout the day. Even a few minutes of rest can help you avoid making impulsive decisions.
  • When making important financial decisions, such as for a major purchase, decide as much as possible in advance. For example, when buying a car, decide on as many variables before going to the dealer and speaking to a sales person.
  • Turn off distractions (email, Internet, social media) when working. Constant decision making (e.g., should I check my email?) is wearing and inefficient.

Of the lot, making fewer decisions will probably give you the biggest bang for your decision-making buck. Lawyers have the most difficultly with this, don’t we, what with all that “one the one hand” and “one the other hand” conditioning? Life is easier, however, when you can get some things off your decision-making plate and be done with them.

For example, let’s say you are undecided about the use of social media in your marketing. You hear everyone and his brother saying “you must” and you hear me and a handful of others saying “not necessarily.” Then you hear about the different platforms you can use and how best to use them. Every day, you are bombarded with information and advice.

Wouldn’t it be nice to know what you will and won’t do?

Spend enough time researching the subject and make up your mind. Then, move on.

If you’re not going to do anything on Pinterest, you never have to read about Pinterest or think about it again. If you don’t like social media and don’t want to use it, don’t beat yourself up about it. Done. Next subject. If you are convinced that Facebook is essential for building traffic and engagement and meeting prospective clients and referral sources, then get busy with it.

The word “decide” comes from the Latin meaning “to kill the alternative”. Go forth and slay some alternative dragons, young warrior. You’ll sleep better knowing they are dead and buried.

How I use social media in my business. Click here.

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Filed Under: Dealing with stress, Personal development, Social media, Social media marketing Tagged With: ,

What advice would you give your younger self?

May 7, 2014 by
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If you could write a note to your younger self what would you say? You can talk to yourself as a young child, a student, or early in your career. Or all of the above. Share your hard-earned wisdom and your knowledge of the future.

What would you say about your choice of career? Would you recommend a different college? A different major? A different career?

What would you say about getting a job, going solo, or getting a partner? How about your specialty?

What advice would you have about networking, advertising, speaking, writing, and the Internet?

Would you tell yourself to travel more? Pursue a hobby? Start a business? Follow a dream?

What would you tell yourself about what’s important, and what’s not? Would you recommend taking more chances? On what?

What books would you tell yourself to read?

Is there something you would tell yourself to avoid? Do differently? Start earlier?

What would you say about dating, marriage, and children? Would you tell yourself to take better care of your health? What specifically would you tell yourself to do?

Your letter, of course, isn’t really a letter to your younger self, it’s a letter to your current self. It’s a way to get you to explore what’s important. You may not be able to undo what you did in the past but you can start your future today.

I’m doing things today I always wanted to do but never “allowed” myself to do. I made excuses about why I couldn’t, told myself there was no money in it, or convinced myself it would have to wait. Five or ten or twenty-five years from now, I want to be able to say, “I’m glad I did,” instead of “I wish I had”.

It’s not too late to follow your dreams. You’re not too old. You can start a new career, a new business, a new way of doing things. You can get healthy. Be happy. And live the rest of your life doing what you want to do.

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Filed Under: Inspiration, Personal development

People tell me I’m funny, but looks aren’t everything

May 5, 2014 by
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Apparently, being funny is good for your career. According to this article, there are lots of benefits to a sense of humor in the workplace.

But what if you’re not funny?

We all know people who seem to be humorless. They may appreciate other people’s humor but they simply don’t have it in them to make anyone laugh.

Can you learn to be funny? I’m thinking not. And the only thing worse than having no sense of humor is thinking you do.

Trying to be funny when you don’t have a funny bone could do a lot of harm. In front of a jury, for example, a natural sense of humor, used appropriately, can score points. If you miss, it could be disastrous.

Some lawyers take “stand up comedy” courses. Others take acting classes to learn how to loosen up in front of a crowd. Do they help? Maybe. But at the end of the day, I’m in the camp that says you either have it or you don’t.

If you’re not naturally funny, it’s okay. On the Star Trek series, the Klingon character Worf is depicted as someone with no sense of humor. Nevertheless, he is respected, trusted, and generally liked. He would die to protect his friends and colleagues, he just won’t die laughing.

A sense of humor is a valuable asset but there are other ways to improve communication and foster liking and trust. Becoming a good listener is a notable example and it is a skill that can be learned.

In Dale Carnegie’s, “How to Win Friends and Influence People,” he doesn’t say anything about being funny. He does talk about the next best thing: smiling. When you smile, people see you as happy and friendly and nice, and they like you because of it. When you smile, they smile and they feel good about themselves, and about you.

Smile and the world smiles with you. Tell a bad joke and the world rolls their eyes.

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Filed Under: Communication, Image, Networking, Personal development, Public Speaking Tagged With: ,

How to make a better second impression

May 2, 2014 by
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I admit it, I don’t always make a good first impression. Sometimes, I say things that come off as insensitive or inappropriate and my sense of humor sometimes leaves people wondering if I’m still in junior high.

Do you ever do these things? Do you ever wish you could go back and un-say what you’ve said?

You can. And doing so will often create a better impression than you could have hoped to create the first time around.

The answer to a good second impression is to admit your mistakes. First, to yourself. You have to know when you’ve messed up. Then, to the person or persons you have insulted, confused, or otherwise left scratching their head.

Apologize. It’s as simple as that. You don’t need to explain, although that might help if you do have an explanation other than “I’m an idiot”. Usually, a simple, I’m sorry, I didn’t mean it,” is enough.

Most people understand. Most people are forgiving. Most people will like you better for being honest enough to admit your mistakes and for caring enough to come forward.

It’s well known in marketing that when a customer or client is upset, making things right often leads them to become long-time clients and ardent supporters. I think it has something to do with releasing the tension created by the initial mistake or problem.

As lawyers, it’s often difficult for us to admit we’re wrong. We don’t want people to know we make mistakes. Because of this, when we admit our transgressions, it can make an even bigger impact.

If you have made a bad first impression, fess up and fix it. You can make a better second impression. Unless you own an NBA team and you just don’t care.

Need help with marketing? Here you go

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Filed Under: Client loyalty, Client relations, Communication, Networking, Personal development Tagged With:

How to get your work done on time

April 18, 2014 by
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The statute runs on the ninth, so we get the complaint filed by the eighth. We have to, so we do.

What about things that don’t have a deadline? We put them off. We procrastinate. Especially if it’s something we don’t want to do.

But we know this is a bad habit and we want to overcome it. So we make up a deadline. A firm date when we will have the work done. We put it on our calendar. It’s in writing. We see the due date coming up. We’re determined to beat the deadline.

But we don’t.

The day comes and goes and we don’t do the work. We were probably busy doing things that had a real deadline.

I read about a study that confirms what we already know: self-imposed deadlines don’t work. At least for things we really don’t want to do. We procrastinate for a reason, and writing down a deadline doesn’t eliminate that reason.

There is a solution. A way to make a self-imposed deadline work.

You need a deadline AND a penalty for missing it.

When you set a deadline, tell someone. Someone who will hold you accountable.

Tell your client when the work will be done. Promise to deliver it on that day. Put that in writing. You don’t want an unhappy client. Or a client who thinks you are incompetent. Or a client who sues. So you get the work done. Because you have to.

If you really have a problem with procrastination, put in your retainer agreement that the work will be delivered on the date promised or there will be no fee. Or, 10% reduction for every day it is late. Or some other costly consequence.

You’ll get the work done on time, won’t you? Yeah, you will.

You can do something similar with non-billable work or projects. Have you been procrastinating on your website? Tell your boss, partner, or spouse when the work will be done and ask them to hold you accountable.

If you have difficulty estimating when you can finish a big project, break it down into components and set a deadline for the first one. If you want to write a book, for example, set a deadline for completing the first chapter or the first draft. After that, set another deadline for the next component.

You can use penalties to finish any project or achieve any goal. I know a vegetarian who publicly promised that if she didn’t meet a certain goal, she would eat a McDonald’s hamburger every day for a month. Her goal was a big one, but yeah, she made it.

Get serious about marketing. Here’s help.

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Filed Under: Goal Setting, Law office management, Personal development, Productivity, Time Management Tagged With:
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