Archives for December 2016

Why you should do something other than practicing law

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You work long hours, most of which are spent doing the same things with the same people (or type of people) and while this may be a factor in building a successful career, it might also be holding you back.

Doing the same things day after day, decade after decade, can lead to boredom, a loss of perspective and a stifling of creativity.

Even if you don’t have the time to do it, or perhaps because you don’t have the time to do it, you should consider doing something outside of your practice.

Starting a part-time business would almost certainly allow you to network with people you otherwise might not meet in your “day job”. It could allow you to create additional income, develop new skills you can use in your practice, and give you something to do when you retire.

Taking classes in an unrelated field could stimulate your mind, teach you something you’ve always wanted to learn and provide you with fodder for your blog, newsletter, or presentations.

A new hobby, or the resurrection of an old one, could give you something pleasant to look forward to on weekends.

Joining a club or group might help you meet people who share your interest in something important or entertaining and give you a pleasant distraction from the stress of practicing law.

You are more than the sum of your legal experiences, or at least you could be. As you plan for the new year, consider doing something different. Look at your “someday” list or bucket list or pick something at random and dip your toes in.

You might find something that gives your career a new dimension, or, as I did, a completely new career.

I built my practice, and found my second career, by getting good at getting referrals

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Why should I buy your hamburgers?

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If you were going to open a coffee shop, you would start by researching the market. You’d look at the existing restaurants in town and size up the competition.

How many coffee shops are there in a one-mile, three-mile, and five-mile radius? What’s on their menu? Do they have any specialties? What are their prices?

You would look at population density, traffic patterns, parking, and a hundred other factors, in an effort to find an unmet need in the market or an opportunity to improve on what other coffee shops do.

And then, you would come up with an angle, something that would make your coffee shop stand out from the competition. It might be the furniture, lighting, or decor. It might be the name of your coffee shop, your menu, or prices.

You would look for something you could do to get customers to notice you and give you a try. You would then give them the best experience possible so they would come back again and tell their friends about you.

Which is exactly what you need to do with your law practice.

You need to give people a reason to notice you and hire you instead of the legions of other lawyers in town with a similar menu. You need to stand out from the competition by being better or different.

So tell me, why should I buy your hamburgers?

How to develop an angle for your practice

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Know, like, trust, rinse, repeat

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You’ve heard it before: “All things being equal, clients prefer to hire attorneys they know, like, and trust”.

You need all three but let’s take a minute and talk about “know”.

In a sense, it is the easiest of the three because it is the simplest. The more people who know you, the more clients you are likely to get. Assuming you are reasonably likable and trustworthy, getting more people to know you is the 20% activity that brings you 80% of your results.

Note that it’s not necessarily how many people you know, it’s how many people know you. How many recognize your name? How many people who go looking for an attorney will find you?

It’s called exposure.

One of the best ways to get more exposure is to leverage the contacts of influential people in your target market.

Centers of interest in your community. Professionals, executives, business owners. People who run blogs and video channels. Authors, consultants, and sales people who write for, sell to, or advise people in your target market.

They can give you direct referrals. They can publish your guest post on their blog or in their newsletter. They can interview you for their podcast or video channel. They can promote your seminar, become an affiliate for your book or course, and promote your free report to their subscribers.

They can give you exposure to a large number of prospective clients. Even better, they can influence them to follow you and hire you. When they promote you, or even just mention you to their clients, readers, and contacts, they are impliedly endorsing you.

That’s the best kind of exposure you can get.

Do yourself a favor and get to know more people like that. Start by asking your existing professional contacts to introduce you to other professionals in their line of work.

You still have work to do with these new contacts but the most important part is done. Thanks to your mutual friend, they now know you. They’ll take your call and reply to your email. You’re on your way to getting their contacts to know, like, and trust you.

How to get referrals and other help from attorneys and other professionals: here

 

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How to quickly get new clients

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If you want to quickly get new clients, here are three marketing methods you should consider.

(1) Advertising

An effective ad program can put your offer in front of a lot of prospective clients literally overnight.

If you’re not permitted to advertise your services, or you don’t want to, consider advertising your book or report or other information product.

You can sell that information or give it away, and each person who buys or downloads it will learn what you do and how you can help them. They also get added to your list so you can stay in touch with them, leading to more clients over time.

(2) Referrals

One of the best ways to build a law practice is through referrals from clients and professional contacts. For most attorneys, referrals happen when they happen. With a little effort, however, you can make them happen.

One reason people don’t give you referrals is that they don’t think about it. You’ll get more referrals if you contact them regularly and remind them how you can help their friends, clients, and colleagues.

One of the best ways to do that is to create a written document that describes your ideal client and explains the best and easiest ways to make a referral. My two courses, Maximum Referrals and Lawyer to Lawyer Referrals show you how.

(3) Joint ventures/strategic alliances

Another way to quickly bring in business is to align yourself with people with a list of clients or contacts who might need your services.

Professionals with a similar target market to your own can promote your webinar to their list, for example, in return for you doing the same for theirs. You can write guest posts for each other’s blogs or newsletters. You can promote each other as speakers at your respective networking events.

Advertising, referrals, and joint ventures give you access to other people’s lists, listeners, readers, or contacts. You can quickly get new clients by leveraging their relationships and getting your name and message in front of a large number of prospective clients.

Quickly get new clients through referrals

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What vs. How

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In a “how to” article, report, or post, you describe the problem and present the various solutions you offer, but you should also tell the reader what they can do without you.

Tell them how they can avoid the problem in the first place. Tell them how to mitigate damages. Tell them how to protect themselves in the future.

The question is, having told them what to do, should you also tell them how to do it?

If you say that filing a quit claim deed is an option, should you tell them where to get the form and how to fill it out? If they can file for a simple divorce on their own will you tell them how to do it?

These are things you need to think about.

You want to provide value to readers and that usually means telling them more rather than less. More information shows them you know what you’re doing and builds trust. Being generous with your knowledge and advice endears them to you, making it more likely that if they hire any attorney, you’re the one they will choose.

But the choice isn’t always simple. If you tell them how to do something and they mess up, you may lose credibility and expose yourself to liability. If they follow your instructions successfully, they may decide they don’t need you for anything else.

Should you tell them all of the “whats” but none of the “hows”? Should you tell them all of the “hows” but encourage them to contact you to look it over?

Decisions, decisions.

My advice? Err on the side of too much rather than too little. Add your “on the other hands,” cover your backside, and encourage them to contact you to learn more. But don’t hide from telling them what to do and how to do it. Remember, you’re writing a “how to” not a “what to”.

Marketing legal services successfully starts with successful philosophies

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What’s in your wallet? Briefcase? Desk drawer?

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When a client leaves your office, especially after your first meeting, what do you hand them? When you’re networking or running errands, what do you give to the people you meet?

It could be anything, as long as it has your name and website on it. Your business card, a brochure, your newsletter, a copy of your book or report.

I’m all for digital, but nothing beats a tangible handout for helping people to remember you and prompting them to get more information.

Put something in their hand they can take home with them and show their spouse or partner. Give them extras they can pass out to friends. “One for you, the other in case you talk to someone who might need my help”. Plant the seed and equip them to provide referrals.

Don’t rely on your handout to do the work, however. Use it as a mechanism to get their contact information. And make sure you follow-up with them, to tell them you enjoyed meeting them, to offer additional information, and to invite them to take the next step.

Marketing is simple. It’s even simpler when you have something to hand out.

The perfect handout 

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Getting referrals without breaking a sweat

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See, I get it. You don’t want to ask your clients or professional contacts for referrals. Even though I’ve shown you more than a few easy and natural ways to do that, you’d rather swallow a cup of nails than ask anyone to send you some business.

Alrighty then. Be that way. But let me show you another option.

Instead of asking people to refer clients to you, ask them to refer those folks to your content. Or more accurately, share that content with them and ask them to do the same.

Have you ever shared a video you like on Youtube or Flakebook? Have you ever shared a blog post or article with someone you think might like it, too? Of course you have. And you will continue to do that because we’re humans and humans like to share.

Why not do the same thing with your own content?

Tell folks about yur article and ask them to share it. Ask your clients to forward the link to your new report to anyone who might benefit from the information. Ask them to hit the share button on your blog post or youtube video.

When you’re networking and someone asks a legal question, give them a page on your website that addresses that issue.

People come to your website, consume your content, see that you know what you’re doing, and before you know it, you have some new clients.

Easy.

Your content shows people what you do and how you can help them or people they know. Your content sells them on hiring you, so you don’t have to. All you have to do is get your content out into the world and ask people to share it.

The catch? You have to have some content to share. You have to write something or record something that prospective clients want to consume.

So do that. And then share it.

Let me show you how easy this is.

Do you know a lawyer who might want to get more clients and increase his or her income? Forward this email to them so they can see that getting referrals is easy. Add a note to the top: “Joe, thought you might like this”.

(If you’re reading this on my blog, click the share button and send it that way).

Done and done.

See, that wasn’t difficult?

Now, go write something and share it.

More easy ways to get referrals

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3 reasons your email newsletter isn’t working

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As you can imagine, I get to see a lot of attorney’s email newsletters. Most have “problems”. If your newsletter isn’t working for you, if it’s not bringing in business or it’s taking up too much of your time, here are 3 probable reasons and what to do about them.

You’re writing a “newsletter” instead of an email

You can call it a newsletter but you’ll be much better off sending simple emails. Most newsletters get deleted. Or they are set aside to be read later but forgotten. That’s because most newsletters (especially from attorneys) are too long and too dry.

Instead, send an email. Short and sweet. 300-400 words, not 1500. An email from you (not your firm). Tell them what you’re doing. Tell them about your clients. Weave in a few words about the law, but focus on people, not statutes and decisions.

Use your emails to help your readers get to know you better. Show them how you can help them but keep it light and interesting and personal.

And forget about making it pretty. Graphics get in the way and take time to find and use. Just send text. Like a real email. When every other lawyer and vendor is sending “pretty” emails, yours will stand out.

You don’t email often enough

Once a month isn’t enough. People need to hear from you or they forget about you. If you’re writing interesting emails and delivering value (tips, resources, recommendations, etc.) they’ll want to hear from you.

Weekly isn’t too often. Even daily isn’t too often, if you’re up to it. And if you send short and simple emails, instead of trying to cram “articles” and “news” into one long missive, you’ll have the time to email more often.

No, your subscribers might need you right now (or ever) but they know people who do. Write often and you’ll get more referrals.

You’re expecting too much, too soon

Give it time. Your readers need to get to know and trust you. They need their problems to mature and get painful enough to decide to call you. They need time to save the money to pay you or to convince another decision maker that you’re the one to hire.

You also need time for your list to grow big enough so that there are enough “ready to go” prospective clients on it at any given time.

The biggest problem with email “newsletters”? Not having one. Done right, they can bring you all of the business you can handle, and then some.

If you don’t have an email list, start one. If you have one but it’s not working for you, you can fix it.

Learn more about using email to build your practice here

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The benefits of a daily writing routine

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Most attorneys write every day. It’s a big part of the job. But let’s face it, most of that writing is formulaic and dull. Here’s our demand, this is what that case held, the facts are as follows.

You can dictate this stuff in your sleep.

Set aside 15 minutes every day to do a different kind of writing. Write something that expresses what you THINK and how you FEEL. Share your professional and personal experiences and observations. Inspire people to think, act, and buy.

Writing every day will make you a better writer. Faster, too. You’ll also produce more content (articles, blog posts, ebooks, reports, presentations, newsletters) that can bring you new business.

You don’t have to show your writing to anyone just yet. Just keep writing. The day will come, sooner than you think, when you know it’s time to put your writing to work.

If you love to write, writing every day can be a guilty pleasure you don’t usually get to experience. If you hate to write, talk. Record yourself “thinking out loud”.

Write every day, even when you don’t feel like it. Especially when you don’t feel like it. If 15 minutes is too much, start with ten. Or five. Do three-minute writing sprints, squirting out words as quickly as possible, without thinking or stopping.

Have fun with it. Be funny, or bitch and moan. Write whatever you want to write. But don’t break the chain. Writing daily is as much about discipline as it is communication. Once you’ve established this new habit, who knows what you might be empowered to do next.

Make a habit of getting referrals

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