If you have multiple practice areas or offer a variety of different services, which one or ones do you promote?
Your best sellers? Your weakest? Your most profitable?
Do you lead with a low priced “entry level” service, seeking to create a new client, and then offer additional services through upsells and on the back end? Or do you lay out all of your wares up front and let the client choose?
If you advertise, which service(s) do you feature? Or do you offer information to build your list and talk about specific services only after they subscribe or inquire?
What do you highlight on your website? When you speak or write, what examples do you use? When someone asks you about your work, what do you say?
If you are a family law attorney, handling divorce and adoptions, but you’re not getting much adoption work, do you double your efforts and promote that or do you continue to advertise and promote divorce? Or do you do both?
Even if you have one practice area and offer one service such as plaintiff’s personal injury, you still need to decide where you will focus. Do you list a variety of different injuries, types of torts, or causes of action, or just one?
These are things you need to think about because they are fundamental to your “brand” and to how you conduct your marketing activities and spend your marketing dollars.
They are, of course, also an argument in favor of specializing. It’s a lot easier to make decisions about where to advertise or network or speak when you offer fewer services to a smaller segment of the market.
But I’m not going to bust your chops about that today. I’m just going to remind you to spend some time pondering these things and making some decisions.
You thought I was going to give you the answers? Sorry. No can do. It’s too complicated. There are too many variables. You have to answer these questions yourself.
All I can do is ask the questions and encourage you to explore your options.
I can also point out that the ultimate way to answer these questions is to test and measure your results.
Run ads for two different practice areas or services and see which one brings in the most inquiries or leads, which one converts to the most dollars on the front end, and which one results in more profits long term.
So you advertise your divorce services and your adoption services and see.
Testing allows you to make a decision based on hard evidence. That’s the “science” of marketing.
Of course marketing is also an art. Don’t ignore your instincts or your heart. If you think your market is ready to learn more about adoption, or you’re passionate about the subject, go for it. Even if the numbers don’t add up.
For help sorting things out, get this